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Software used to improve engagement and user experience by tracking interactions with digital products. - Record user behavior, find behavior patterns, and track events, flow, and conversions - Identify drop-offs and poorly performing content to optimize interactions and adopt features to improve user experience - Use interactive dashboards, calculate trends, and make models and visualizations for data-driven planning and development
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Amplitude is a digital analytics platform that gives self-service visibility into the entire customer journey. Amplitude is the brain behind more than 45,000 digital products at over 1,000 enterprise customers and 23 of the Fortune 100, helping them innovate faster and smarter by answering the strategic question: "How do our digital products drive our business?"
Pendo is the only all-in-one platform for breakthrough digital experiences. Our integrated suite of product management and digital adoption tools brings analytics, in-app guides, and feedback into one place—so you can make informed decisions, take action on your data, and drive business outcomes. Whether you build software, manage schools, or sell screwdrivers, Pendo improves the products your customers rely on.
Mixpanel helps companies measure what matters, make decisions fast, and build better products through data. With our powerful, self-serve product analytics solution, teams can easily analyze how and why people engage, convert, and retain—in real-time, across devices—to improve their user experience. Mixpanel serves over 26,000 companies from different industries around the world, including Expedia, Uber, Ancestry, DocuSign, and Lemonade. Headquartered in San Francisco, Mixpanel has offices in New York, Seattle, Austin, London, Barcelona, and Singapore.
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Gainsight PX combines the power of rich product analytics and contextual user engagements into a single platform. Build, deliver and analyze a product experience that puts your customers on a proven path to increased value at every step of their journey. • Our Product Experience product provides advanced product analytics. We’ll give you data-driven roadmap prioritization to increase user engagement. • The Native Omni-Channel Engagement feature helps you scale onboarding and drive product adoption. • The closed-loop feedback offers broader user input and immediate action on feedback. • Up-to-the-second data to make better decisions and rapid iteration.
Heap is the only digital insights platform that gives you complete understanding of your customers’ digital journeys, so you can quickly improve conversion, retention, and customer delight. A single snippet automatically captures the entire digital experience of every user on your product or site — no engineering needed. You get the most complete dataset on the market, governed and organized for maximum usage. Our advanced data science capabilities alert you to key moments of friction and opportunity in your digital experience—even on user behaviors you haven’t been following. It’s an industry-first way to uncover the hidden gems that lead to the biggest business results. Get full context on every user action with integrated session replay. Heap directs you to the exact point in a session that you care about, saving you time and effort. Fully understand why users do what they do. Instantly see what the fix is.
Analytics Plus is an on-premise self-service IT analytics application with integrated artificial intelligence, machine learning, and natural language processing capabilities that enable you to gain insights into your data simply by asking or typing out questions in plain English. Analytics Plus enables you to consolidate data from several IT applications, databases, local files, and feeds, and cloud drives into a single console to get a unified view of the IT environment including IT service management, network operations management, project management, endpoint security management, and privileged access management. Analytics Plus offers out-of-the-box integrations with the following applications: - ServiceNow - Jira - Zendesk - ServiceDesk Plus - ServiceDesk Plus MSP - SupportCenter Plus - Desktop Central - Patch Manager Plus - Mobile Device Manager Plus - Password Manager Pro - PAM360 - OpManager - Applications Manager