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Account Manager, Apps&Games, Mid-Market China Export
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Hong Kong
The Account Management team is a sales team that is part of Meta’s Global Business Group. This team is focused on connecting every business in the world with their customers on Meta and then helping them grow through solutions like Facebook Pages and Advertising. Account Managers are directly responsible for building relationships and helping clients drive business results on Meta platform through data driven consultation, education, and support. Ideal candidates will have the ability to drive marketing strategy coupled with a willingness to roll up their sleeves and execute the tactics. Success in this position requires exceptional consultative sales, coaching, and client service skills; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a drive for helping others achieve results. This position is full-time and located in our Hong Kong Office.
Account Manager, Apps&Games, Mid-Market China Export Responsibilities
- Become an expert in Meta’s solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs
- Grow revenue, educate and deliver consultative support to strategic clients and partners
- Work directly with advertisers to improve the performance of their advertising campaigns on Meta platforms
- Troubleshoot and resolve account issues in a timely manner
- Gather advertiser feedback to enhance current and future ad products
- Work cross-functionally within sales and other Meta organizations to drive revenue and increase customer satisfaction
Minimum Qualifications
- BA/BS degree
- 5+ years experience in account management, digital marketing or sales
- Account Manager will manage clients whose usual business language is Mandarin and English. Knowledge of Mandarin is essential for success in this role
- Ability to effectively prioritize and manage tasks within a fast-paced environment while maintaining strict attention to detail
- Strong consultative sales skills to effectively identify clients' business needs with data backed hypothesis and map it with Meta Business Solution recommendation
- Strong problem solving and analytical skills leveraging internal analytical tools and external market insights
Preferred Qualifications
- Prior experience in crossborder business, digital advertising and understanding of apps and games ecosystem is a plus
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About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
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Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.
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