Build Conversational AI Applications

Businesses are deploying Q&A assistants to automatically address the queries of millions of customers and employees around the clock. Powered by customized LLMs, RAG, and speech and translation AI NIMs, these assistants deliver immediate and accurate spoken responses, even in the presence of background noise, poor sound quality, and diverse dialects and accents.

Consumers expect contact center agents to resolve their issues quickly and efficiently. To help agents deliver the best possible experiences, enterprises across diverse industries are deploying agent assist technology powered by RAG, LLMs, and speech and translation AI NIMs. This technology provides real-time facts and suggestions, helping agents respond more effectively and efficiently.

To enhance customer service experiences and strengthen customer relationships, businesses are building avatars with internal domain-specific knowledge and recognizable brand voices. With NIMs, RAG-enhanced LLMs, and world-class, fully customizable, multilingual speech and translation AI, they deliver personalized answers and recommendations with unique, high-quality, customized voices.

In the global economy, businesses hold millions of online meetings daily and serve customers with diverse linguistic backgrounds. Companies achieve accurate live captioning with real-time transcription and translation, accommodating worldwide accents and domain-specific vocabularies. They can use LLM NIMs for summarization and insights, ensuring effective communication and smooth global interactions.

Service robots are increasingly found in hospitals, airports, and retail stores worldwide. They aid frontline workers by handling daily repetitive tasks in restaurants and manufacturing facilities, assist customers in locating store items, and support physicians and nurses in patient care.