Discover AI that knows your business — and helps it grow. Generate trusted, relevant responses grounded in secure CRM data. Integrate actionable AI across your existing workflows, so you can focus on what matters most — driving revenue and building customer relationships.
Source: 2023 Salesforce Success Metrics Global Highlights. Data is aggregated from 2,165 customers across 9 countries.
Ditch those irrelevant outputs. With Salesforce, you can build and power AI with a complete CRM. That means every response is grounded in your business data, metadata, and proprietary models — streamlining sales pipeline, expediting service cases, and driving revenue.
Generate tailored responses with AI that's natively connected to your CRM and harmonized data from Data Cloud. Power AI-driven insights you can act on right in the flow of work — without expensive model training.
Work with AI easily. Chat with Einstein Copilot, your AI assistant for CRM, in dynamic, multi-turn conversations. Using the full context of your data, metadata, prompts, and workflows, Einstein can intelligently reason and execute actions to complete any task.
The Einstein Trust Layer ensures the safety and accuracy of AI across your business with monitoring, auditing, feedback, and more. Benefit from the scale of foundation LLMs, or safely bring your own model without compromising data privacy and security.
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