Satisfaction!
Overall Satisfaction with Chartbeat
Chartbeat is a key software for our newsroom. One of the major uses is for monitoring in real time the performance of our articles, and take decisions (for example, move up or down into the scroll of the homepage) for a better performance. Also it´s a good tool to discover technical problems in our infrastructure.
Pros
- Real time performance of articles.
- Show metrics for each platform (desktop, mobile, tablet).
- Show info about referrers.
Cons
- More detail about devices (SO, resolution).
- Positive: increase the performance of our articles.
As I said, this technology gives the possibility of take decisions in real time to increase the performance of our articles.
Yes, we use a lot the HUD (Heads Up Display).
Concurrents is our top metric.
- Google Analytics and comScore Digital Analytix (discontinued)
More accuracy in real time metrics its a value for Chartbeat.
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