Apple Store 4+

Hi I went to Apple Store to write a review on App Store because some apps I can download on my computer but not on my phone, like the app called Waterford reading academy (a educational app) which is for my little sister to do her homework but I can’t download it on my phone and it doesn’t work.

Another app that has close to the same thing is Photo Booth, but I have that app on my computer but when i search it up in App Store it’s not there, the difference is that the app Photo Booth is not in the App Store for both my phone and my computer

I recently purchased a MacBook Air M3 in July 2024, and my experience with the company has been nothing short of frustrating. After a rain incident, some water got into my laptop, and I rushed to the store for help.

Upon arrival, I was initially told that I needed an appointment, but thankfully, a kind staff member allowed me to see someone after noticing my distress. However, the technician took a long time to arrive and, when he finally did, his attitude was dismissive. He even joked about the model being an Air, not a Pro, before shocking me with a repair quote of 1,100!

I wasn't the only one facing issues—there were others in the store with similar problems, which raises concerns about the quality of these products. The lack of genuine customer service and the outrageous repair costs have left me feeling extremely let down. I expected better from a brand with such a strong reputation.

I hope the company improves its customer service and addresses these issues, as I certainly won't be returning anytime soon. I will switch all my devices to better companies my parents have samsung and we never have been through all this mess before i will not wait i will but my iphone and ipad as a trade in better company

I am Apple loyal client for years but my recent experience with Apple service was horrible.
I bought a Beats Flex and it died suddenly. I brought it to an Apple Store and they sent it to service. A few days later they told me that a mesh inside is missing and refused to service it unless I pay $59 (the headset itself is sold for $69 and you can buy it for $39 at BestBuy).
It is ridiculous that I have no reason to open the earpiece to remove a mesh.
They were not any reasonable in listening to me but insisted if I do not pay, they will not fix it, although they admitted the issue was with the bad battery.
I could never imagine Apple having such a kind of service. I am very frustrated and it would be the last Apple product I buy.