Apple Details What to Do If You Can't Update HomePod When Advanced Data Protection Is Enabled
Apple has published a new support document explaining what to do if users are unable to set up or update a HomePod when Advanced Data Protection for iCloud is enabled.
To use Advanced Data Protection for iCloud, all the devices logged into your Apple ID require a minimum software version. That includes HomePod speakers, which must be running at least HomePod software 16.2.
However, according to Bloomberg's Mark Gurman, there is a bug in the Home app that prevents HomePods running older versions of the software from being updated if iCloud end-to-end encryption has been turned on.
This means anyone buying a HomePod that ships with an OS older than 16.2 won't be able to set it up, because doing so first requires an update.
Apple's support document explains what options are available to customers facing this predicament. If the speaker in question is a HomePod mini, users can connect it to a Mac via the USB-C cable and update it through Finder (or iTunes on a PC) by selecting the HomePod in the Finder sidebar and clicking the Restore HomePod option. This will update the speaker to the latest software, after which it can be properly set up.
The full-size first-generation HomePod and the new 2023 HomePod have no USB-C port, so unless Apple includes a fix in iOS 16.3, which is expected to be released next week, owners of these speakers will have to temporarily turn off Advanced Data Protection to update the HomePod software. Apple outlines how to do that in the following way:
- Turn off Advanced Data Protection in iCloud settings on your iPhone, iPad, or Mac: In Settings or System Settings, tap your name, then tap iCloud. Scroll to Advanced Data Protection and turn off Advanced Data Protection.
- If you received an error message when you previously tried to set up your HomePod, you may need to reset your HomePod. Then set up your HomePod.
- Update your HomePod to the latest software using the Home app.
- Turn on Advanced Data Protection in iCloud settings on your iPhone, iPad, or Mac: In Settings or System Settings, tap your name, then tap iCloud. Scroll to Advanced Data Protection and turn on Advanced Data Protection.
Apple advises anyone who temporarily turns off Advanced Data Protection to turn it back on immediately after their HomePod software is updated.
Popular Stories
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models simultaneously, which is why we sometimes get rumored feature leaks so far ahead of launch. The iPhone 17 series is no different – already we have some idea of what to expect from Apple's 2025 smartphone lineup. If you plan to skip...
With the iPhone 15 models that came out last year, Apple added an opt-in battery setting that limits maximum charge to 80 percent. The idea is that never charging the iPhone above 80 percent will increase battery longevity, so I kept my iPhone at that 80 percent limit from September 2023 to now, with no cheating. My iPhone 15 Pro Max battery level is currently at 94 percent with 299 cycles....
Thursday September 26, 2024 11:16 am PDT by
Juli CloverApple today released a new firmware update for the AirPods Pro 2, with the software available for both the USB-C and Lightning models. The AirPods Pro 2 firmware has a build number of 7A305, up from the 7A302 firmware released earlier in September. There is no word yet on what's included in the firmware, but Apple is planning to add hearing aid and hearing test features to the AirPods Pro 2...
Apple is set to release iOS 18.1 in October, bringing the first set of Apple Intelligence features to iPhone 15 Pro and iPhone 16 models. This update marks a significant step forward in Apple's AI integration, offering a new Siri contextually-aware experience and a range of additional capabilities powered by on-device machine learning and large language models. There are a couple of handy new...
Apple appears to be internally testing iOS 18.0.1 for the iPhone, based on evidence of the software update in our website's analytics this week. Our logs have accurately revealed many iOS versions before they were released. We expect iOS 18.0.1 to be a minor update focused on bug fixes. Issues that could be addressed with the update include touchscreen issues affecting the iPhone 16 series...
Best Buy is back this week with big discounts on the M2 11-inch and 12.9-inch iPad Pro, providing up to $1,000 off select models. A My Best Buy Plus/Total membership is not required to see these discounts. You'll find both Wi-Fi and cellular tablets on sale at Best Buy, with a particular focus on the larger capacity 1TB and 2TB models. All deals listed below represent record low prices on...
