It's not as bad as you think. Focus groups show health plan members are more satisfied than the media suggests

MeSH terms

• Focus Groups
• Health Maintenance Organizations / economics
• Health Maintenance Organizations / legislation & jurisprudence
• Health Maintenance Organizations / standards*
• Humans
• Malpractice / economics
• Malpractice / legislation & jurisprudence
• Mass Media*
• Patient Satisfaction*
• Public Opinion
• Public Relations
• Quality of Health Care
• United States