Background: General practitioners have required support to enable adoption of Enhanced Primary Care Medicare items for care planning and case conferencing.
Methods: A qualitative study of previously interviewed GPs' responses to a semi-structured face-to-face interview conducted between September and November 2001 in their surgeries.
Results: Twenty-five GPs predominantly identified several practice and Divisional strategies to facilitate uptake of the items. Practice, Divisional and health service personnel should be involved in identifying suitable patients and initiating care planning and case conferencing.
Conclusion: Support for care planning and case conferencing requires several organisational and service developments in general practices, Divisions and health services.