Satisfaction with health care of dually eligible older beneficiaries

Health Care Financ Rev. 2001 Summer;22(4):175-8.

Abstract

Satisfaction with health care was compared for dually eligible older beneficiaries receiving care in three settings: a managed care organization (MCO) that is at risk for providing Medicare and Medicaid benefits (n = 200); the fee-for-service (FFS) sector in the same ZIP Code (n = 201); and respondents to the national Medicare Current Beneficiary Survey (MCBS) (n = 531). Patients in the MCO were more likely to be highly satisfied in three domains--global quality, access to care, and technical skills--compared with patients in the local and national FFS study groups but fewer were highly satisfied with the interpersonal manner of their providers.

Publication types

  • Comparative Study
  • Research Support, Non-U.S. Gov't

MeSH terms

  • Activities of Daily Living
  • Aged
  • Baltimore
  • Centers for Medicare and Medicaid Services, U.S.
  • Eligibility Determination*
  • Fee-for-Service Plans / standards*
  • Health Services for the Aged / standards*
  • Humans
  • Managed Care Programs / standards*
  • Medicaid / standards*
  • Medicare / standards*
  • Patient Satisfaction / statistics & numerical data*
  • United States