Abstract
Continuous quality improvement (CQI) programs have been instituted in many health care organizations over the last decade. PDCA, a tool composed of planning (P), doing (D), checking (C), and acting (A), has proved to be very useful in the CQI problem-solving process. The use of the PDCA tool described in this article resulted in the successful resolution of a hepatitis B outbreak in a Brazilian hemodialysis population and can serve as a model methodology for improving care in nephrology settings.
MeSH terms
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Brazil / epidemiology
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Disease Outbreaks / prevention & control
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Hepatitis B / epidemiology
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Hepatitis B / etiology
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Hepatitis B / prevention & control
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Humans
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Incidence
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Models, Organizational*
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Nephrology / organization & administration*
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Outpatient Clinics, Hospital / organization & administration*
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Outpatient Clinics, Hospital / statistics & numerical data
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Program Evaluation
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Proportional Hazards Models
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Renal Dialysis / adverse effects
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Renal Dialysis / standards*
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Renal Dialysis / statistics & numerical data
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Retrospective Studies
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Risk Factors
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Total Quality Management / methods*