A multimodal strategy based on pay-per-performance to improve quality of care of family practitioners in Argentina

J Ambul Care Manage. 2009 Apr-Jun;32(2):103-14. doi: 10.1097/JAC.0b013e31819940f7.

Abstract

Pay-for-performance has become increasingly common to complement physician reimbursement. We designed a quality framework to measure family physicians' performance in a managed care setting in Buenos Aires. We aimed to assess the effectiveness of a multimodal intervention based on pay-for-performance, teamwork, continuous education, and audit and feedback to improve quality. After 2 years, a significant improvement was observed in most of the indicators measuring clinical effectiveness and some improvements were observed in other domains. Despite these results, a better performance matrix is needed to capture not only specific conditions but also other aspects like integrating, prioritizing, and personalizing care.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Adult
  • Aged
  • Argentina
  • Efficiency, Organizational / statistics & numerical data
  • Female
  • Humans
  • Male
  • Middle Aged
  • Physician Incentive Plans*
  • Physicians, Family / economics*
  • Physicians, Family / standards
  • Planning Techniques
  • Primary Health Care / standards*
  • Quality Assurance, Health Care / methods*
  • Quality Assurance, Health Care / standards
  • Task Performance and Analysis