Abstract
Missed nursing care is a pervasive problem in acute care hospitals as is dysfunctional nursing teamwork. Given that teamwork has a significant impact on healthcare quality and patient safety, the author reports findings from a study that examined differences in perceptions between RNs and nursing assistants as to the extent of missed nursing care and the reasons for missing that care. Study findings point to a lack of essential elements of teamwork (ie, closed-looped communication, leadership, team orientation, trust, and shared mental models). The author analyzes what this reveals about teamwork between these 2 groups of nursing personnel who work side by side caring for the same patients and offers specific interventions.
Publication types
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Research Support, N.I.H., Extramural
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Research Support, Non-U.S. Gov't
MeSH terms
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Adult
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Attitude of Health Personnel*
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Communication
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Female
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Focus Groups
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Health Care Surveys
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Humans
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Interprofessional Relations
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Male
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Middle Aged
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Nursing Assistants / organization & administration
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Nursing Assistants / psychology*
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Nursing Assistants / supply & distribution
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Nursing Care / methods
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Nursing Care / organization & administration*
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Nursing Care / standards
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Nursing Staff, Hospital / organization & administration
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Nursing Staff, Hospital / psychology*
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Nursing Staff, Hospital / supply & distribution
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Nursing, Team / methods
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Nursing, Team / organization & administration*
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Nursing, Team / standards
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Qualitative Research
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Quality of Health Care
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Young Adult