Company, country, connections: counterfactual origins increase organizational commitment, patriotism, and social investment

Psychol Sci. 2010 Oct;21(10):1479-86. doi: 10.1177/0956797610382123. Epub 2010 Sep 3.

Abstract

Four studies examined the relationship between counterfactual origins--thoughts about how the beginning of organizations, countries, and social connections might have turned out differently--and increased feelings of commitment to those institutions and connections. Study 1 found that counterfactually reflecting on the origins of one's country increases patriotism. Study 2 extended this finding to organizational commitment and examined the mediating role of poignancy. Study 3 found that counterfactual reflection boosts organizational commitment even beyond the effects of other commitment-enhancing appeals and that perceptions of fate mediate the positive effect of counterfactual origins on commitment. Finally, Study 4 temporally separated the counterfactual manipulation from a behavioral measure of commitment and found that counterfactual reflection predicted whether participants e-mailed social contacts 2 weeks later. The robust relationship between counterfactual origins and commitment was found across a wide range of companies and countries, with undergraduates and M.B.A. students, and for attitudes and behaviors.

MeSH terms

  • Association
  • Attitude
  • Conflict, Psychological
  • Electronic Mail
  • Emotions*
  • Female
  • Humans
  • Imagination
  • Internal-External Control
  • Judgment*
  • Male
  • Motivation
  • Organizational Culture*
  • Personal Satisfaction
  • Personnel Loyalty*
  • Social Behavior
  • Social Conditions
  • Social Identification*
  • Social Values