Objective: To develop models to improve accessibility of performing laboratory tests on chronic oncology patients, as well as a more flexible choice of sample collection in both primary and specialized care.
Material and methods: Circuit analysis of cancer patients. Patient survey to study access to laboratory tests. High Resolution Consultation Development Model (MCAR) and Patient Access Analytical Model (MAAP).
Results: The percentage of cancer patients on treatment has increased by 8.76% in the past two years. There was a 32% increased in the use of the MAAP model in the two years of its implementation, and has been the choice of 74% due to greater accessibility, with 8% of the patients having used both models to suit their needs.
Conclusions: The implementation of optimized and preferred care systems has shown that both models improve accessibility and flexibility of the diagnostic testing laboratory in the patients studied.
Keywords: Asistencia integral; Cancer; Caring process; Cáncer; Expectativas; Integral care; Necesidades; Needs; Pacientes; Patients; Proceso asistencial; Prospects; Recipients; Usuarios.
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