The humanisation of the care pathway constitutes an objective for all caregivers. A visit to the emergency department by a child requiring a suture is a simple and frequent situation which highlights the different stages of the care. Several of these stages can be anticipated in the waiting room, in particular the exchanging of information with the patient and the family, which helps to improve the parent-child-professional relationship.
Keywords: douleur; nursing relationship; paediatric emergency; pain; quality of care; qualité des soins; relation soignante; suture; urgence pédiatrique.
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