Perceptions of primary health care service users regarding dental team practices in Brazil

Prim Health Care Res Dev. 2018 May;19(3):309-315. doi: 10.1017/S1463423617000639. Epub 2017 Oct 9.

Abstract

Background: The Unified Health System (SUS) is the Brazilian set of public health services that offers global access to health care and disease treatments for all citizens. These services have been evaluated by means of a national survey assessing the users' perceptions.AimTo explore and characterize the SUS users' perceptions regarding primary dental team practices in the five Brazilian geographical regions.

Methods: Descriptive study. The sample consisted of 37 262 subjects. Data were collected by means of the Ministry of Health survey, conducted between 2012 and 2014. Variables used in the present study are associated with SUS users' perspectives of satisfaction, access, and use of services. The study utilized bivariate data analysis, and dichotomous variables were derived for analysis following 95% reliability.FindingsThis study observed similarities and proportionality of perceptions in the Brazilian territory. In most macro-regions, dental teams did not develop an active search for dental treatment absentees. However, the SUS users reported very good and good perceptions, which were homogeneously distributed across five Brazilian regions, thereby showing an overall positive perception of primary dental treatment.

Keywords: Unified Health System (SUS); primary health care; public health services.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Adult
  • Brazil
  • Cross-Sectional Studies
  • Delivery of Health Care / standards*
  • Dental Care / standards*
  • Female
  • Health Services Accessibility
  • Health Services Research
  • Humans
  • Male
  • Middle Aged
  • National Health Programs
  • Patient Care Team / standards*
  • Patient Satisfaction
  • Primary Health Care*
  • Self Care
  • Surveys and Questionnaires