Self-stigma and the intention to seek psychological help online compared to face-to-face

J Clin Psychol. 2018 Jul;74(7):1207-1218. doi: 10.1002/jclp.22583. Epub 2018 Jan 8.

Abstract

Objectives: The present study aims to investigate the impact of help-seeking self-stigma on the preference and intention to seek psychological treatment delivered online compared to face-to-face.

Design: This study uses survey data from two Swedish samples. Sample 1 consists of 267 students (78.7% women) with a mean age of 24.5 (SD = 6.1). Sample 2 consists of 195 primary care patients (56.9% women) with a mean age of 45.3 (SD = 17.7).

Results: The number of participants who preferred online treatment was higher if seeking psychological help for a perceived stigmatized problem compared to mental health problems in general. The odds ratios for choosing treatment online over face-to-face were 6.41, 95% CI [4.05, 10.14] in Sample 1 and 11.19, 95% CI [5.29, 23.67] in Sample 2. In addition, findings suggest that higher levels of help-seeking self-stigma predicted higher intention to seek treatment online compared to face-to-face.

Conclusions: Our results suggest that online interventions may facilitate help-seeking among individuals deterred by stigma.

Keywords: E-mental health; Internet based intentions; help-seeking; mental health services; online therapy.

MeSH terms

  • Adult
  • Female
  • Humans
  • Intention*
  • Internet*
  • Male
  • Patient Acceptance of Health Care / psychology*
  • Primary Health Care
  • Psychotherapy*
  • Stereotyping*
  • Students / psychology
  • Surveys and Questionnaires
  • Sweden
  • Young Adult