Integrating Social Needs Into Health Care: A Twenty-Year Case Study Of Adaptation And Diffusion

Health Aff (Millwood). 2018 Feb;37(2):240-247. doi: 10.1377/hlthaff.2017.1113.

Abstract

The US health care system has recently begun to account for patients' unmet social needs in care delivery and payment reform. This article presents a twenty-year qualitative case study of five stages of diffusion-testing and learning, standardization, replication, shifting from doing to enabling, and catalyzing broad adoption-of a practical approach for integrating social needs into clinical care. This case study of Health Leads and its funders confirms the importance of focusing on a clear aim, investing in model testing and standardization to enable subsequent responsiveness to the market, and the willingness of innovators and their investors to cede control of a model to allow local adaption and accelerate broad adoption.

Keywords: Determinants Of Health; Health Philanthropy; Health Reform; Organization and Delivery of Care; Quality Of Care.

MeSH terms

  • Adaptation, Psychological*
  • Delivery of Health Care / trends*
  • Food Assistance
  • Health Care Reform*
  • Humans
  • Implementation Science*
  • Organizational Case Studies
  • Qualitative Research