In-patient treatment in functional and sectorised care: patient satisfaction and length of stay

Br J Psychiatry. 2018 Feb;212(2):81-87. doi: 10.1192/bjp.2017.20.

Abstract

Background: Debate exists as to whether functional care, in which different psychiatrists are responsible for in- and out-patient care, leads to better in-patient treatment as compared with sectorised care, in which the same psychiatrist is responsible for care across settings. Aims To compare patient satisfaction with in-patient treatment and length of stay in functional and sectorised care.

Method: Patients with an ICD-10 diagnosis of psychotic, affective or anxiety/somatoform disorders consecutively admitted to an adult acute psychiatric ward in 23 hospitals across 11 National Health Service trusts in England were recruited. Patient satisfaction with in-patient care and length of stay (LoS) were compared (trial registration ISRCTN40256812).

Results: In total, 2709 patients were included, of which 1612 received functional and 1097 sectorised care. Patient satisfaction was significantly higher in sectorised care (β = 0.54, 95% CI 0.35-0.73, P<0.001). This difference remained significant when adjusting for locality and patient characteristics. LoS was 6.9 days shorter for patients in sectorised care (β = -6.89, 95% CI -11.76 to -2.02, P<0.001), but this difference did not remain significant when adjusting for clustering by hospital (β = -4.89, 95% CI -13.34 to 3.56, P = 0.26).

Conclusions: This is the first robust evidence that patient satisfaction with in-patient treatment is higher in sectorised care, whereas findings for LoS are less conclusive. If patient satisfaction is seen as a key criterion, sectorised care seems preferable. Declarations of interest None.

Publication types

  • Clinical Study
  • Research Support, Non-U.S. Gov't

MeSH terms

  • Adult
  • England
  • Female
  • Humans
  • Inpatients / statistics & numerical data*
  • Length of Stay / statistics & numerical data*
  • Male
  • Medical Staff, Hospital / organization & administration
  • Medical Staff, Hospital / statistics & numerical data*
  • Mental Health Services / organization & administration
  • Mental Health Services / statistics & numerical data*
  • Middle Aged
  • Outcome and Process Assessment, Health Care / standards*
  • Patient Satisfaction / statistics & numerical data*
  • Psychiatric Department, Hospital / organization & administration
  • Psychiatric Department, Hospital / statistics & numerical data*
  • Psychiatry / organization & administration
  • Psychiatry / statistics & numerical data*