Factors influencing current low-value follow-up care after basal cell carcinoma and suggested strategies for de-adoption: a qualitative study

Br J Dermatol. 2019 Jun;180(6):1420-1429. doi: 10.1111/bjd.17594. Epub 2019 Mar 28.

Abstract

Background: Providing follow-up to patients with low-risk basal cell carcinoma (BCC) can be considered as low-value care. However, dermatologists still provide substantial follow-up care to this patient group, for reasons not well understood.

Objectives: To identify factors influencing current BCC follow-up practices among dermatologists and suggested strategies to de-adopt this low-value care. In addition, views of patients regarding follow-up care were explored.

Methods: A qualitative study was conducted consisting of 18 semistructured interviews with dermatologists and three focus groups with a total of 17 patients with low-risk BCC who had received dermatological care. The interviews focused on current follow-up practices, influencing factors and suggested strategies to de-adopt the follow-up care. The focus groups discussed preferred follow-up schedules and providers, as well as the content of follow-up. All (group) interviews were transcribed verbatim and analysed by two researchers using ATLAS.ti software.

Results: Factors influencing current follow-up care practices among dermatologists included complying with patients' preferences, lack of trust in general practitioners (GPs), financial incentives and force of habit. Patients reported varying needs regarding periodic follow-up visits, preferred to be seen by a dermatologist and indicated a need for improved information provision. Suggested strategies by dermatologists to de-adopt the low-value care encompassed educating patients with improved information, educating GPs to increase trust of dermatologists, realizing appropriate financial reimbursement and informing dermatologists about the low value of care.

Conclusions: A mixture of factors appear to contribute to current follow-up practices after low-risk BCC. In order to de-adopt this low-value care, strategies should be aimed at dermatologists and GPs, and also patients.

MeSH terms

  • Adult
  • Aftercare / standards*
  • Aged
  • Attitude of Health Personnel
  • Carcinoma, Basal Cell / therapy*
  • Dermatologists / standards
  • Dermatology / standards*
  • Female
  • Focus Groups
  • General Practitioners / standards
  • Humans
  • Male
  • Medical Overuse / prevention & control*
  • Middle Aged
  • Patient Preference
  • Practice Guidelines as Topic
  • Practice Patterns, Physicians' / standards
  • Qualitative Research
  • Skin Neoplasms / therapy*