Health information technology:Fallacies and Sober realities - Redux A homage to Bentzi Karsh and Robert Wears

Appl Ergon. 2020 Jan:82:102973. doi: 10.1016/j.apergo.2019.102973. Epub 2019 Oct 30.

Abstract

Since the publication of "Health Information Technology: Fallacies and Sober Realities" in 2010, health information technology (HIT) has become nearly ubiquitous in US healthcare facilities. Yet, HIT has yet to achieve its putative benefits of higher quality, safer, and lower cost care. There has been variable but largely marginal progress at addressing the 12 HIT fallacies delineated in the original paper. Here, we revisit several of the original fallacies and add five new ones. These fallacies must be understood and addressed by all stakeholders for HIT to be a positive force in achieving the high value healthcare system the nation deserves. Foundational cognitive and human factors engineering research and development continue to be essential to HIT development, deployment, and use.

Keywords: Clinical informatics; Decision support; Fallacies; HIT; Human factors engineering; Patient safety; Sober realities; Systems engineering; User-centered design.

MeSH terms

  • Burnout, Professional
  • Ergonomics
  • Humans
  • Medical Informatics / trends*
  • Medical Informatics Applications*
  • Organizational Objectives
  • Quality of Health Care
  • United States