In the room where it happens: do physicians need feedback on their real-world communication skills?

BMJ Qual Saf. 2020 Mar;29(3):182-184. doi: 10.1136/bmjqs-2019-010384. Epub 2019 Nov 8.

Authors

Sondra Zabar¹, Kathleen Hanley¹, Jeffrey A Wilhite², Lisa Altshuler¹, Adina Kalet¹, Colleen Gillespie¹

Affiliations

¹ Department of Medicine, New York University School of Medicine, New York City, New York, USA.
² Department of Medicine, New York University School of Medicine, New York City, New York, USA [email protected].

PMID: 31704892
DOI: 10.1136/bmjqs-2019-010384

No abstract available

Keywords: activation and empowerment; assessment and feedback; direct observation; doctor-patient interaction; unannounced standardized patient.

Publication types

Editorial
Comment

MeSH terms

Communication
Feedback
Humans
Physician-Patient Relations*
Physicians*
Primary Health Care