Patient motivational dialogue: A novel approach to improve hand hygiene through patient empowerment in ambulatory care

Patti G Grota; Tony Eng; Carol A Jenkins

doi:10.1016/j.ajic.2019.11.024

Patient motivational dialogue: A novel approach to improve hand hygiene through patient empowerment in ambulatory care

Am J Infect Control. 2020 May;48(5):573-574. doi: 10.1016/j.ajic.2019.11.024. Epub 2020 Jan 3.

Authors

Patti G Grota¹, Tony Eng², Carol A Jenkins³

Affiliations

¹ Office of Faculty Excellence, School of Nursing, UT Health San Antonio, San Antonio, TX. Electronic address: [email protected].
² Winship Cancer Institute of Emory University, Atlanta, GA.
³ Department of Radiation Oncology, UT Health San Antonio MD Anderson Cancer Center, San Antonio, TX.

PMID: 31902527
DOI: 10.1016/j.ajic.2019.11.024

Abstract

A novel patient empowerment strategy called Patient Motivational Dialogue purposed to improve hand hygiene compliance is described. Two barriers to sustainability of patients asking health care providers (HCP) to clean their hands were noted in this study: (1) the HCP responding negatively to the patient asking, and (2) the patient misunderstanding that wearing gloves does not replace hand hygiene. Both barriers may be addressed through education of HCP and of consumer.

Keywords: Patient self-advocacy.

Publication types

Evaluation Study
Research Support, Non-U.S. Gov't

MeSH terms

Adult
Ambulatory Care / psychology*
Cross Infection / prevention & control*
Feasibility Studies
Female
Guideline Adherence
Hand Hygiene*
Health Knowledge, Attitudes, Practice
Health Personnel / psychology
Humans
Infection Control / methods*
Male
Middle Aged
Motivation
Patient Participation / psychology*
Professional-Patient Relations