Understanding and applying personality types in healthcare communication

Nurs Stand. 2020 Jul 8;35(7):27-34. doi: 10.7748/ns.2020.e11490. Epub 2020 Jun 16.

Abstract

Understanding personality types can assist nurses in enhancing their understanding of themselves and their colleagues, which in turn can support effective communication. This article outlines the principles of the Myers-Briggs Type Indicator (MBTI) - a personality inventory that aims to improve the understanding of psychological types - and details the characteristics of the MBTI's 16 different personality types. The article explores how these 16 personality types can influence communication within healthcare teams and between healthcare professionals. It also discusses how these personality types affect styles of nurse leadership and how an understanding of personality types can improve nurses' communication with patients.

Keywords: clinical leadership; communication; interpersonal skills; leadership; patient engagement; patients; professional; professional issues; teamwork.

MeSH terms

  • Communication*
  • Delivery of Health Care
  • Humans
  • Leadership*
  • Personality
  • Personality Inventory