Aim: The purpose of this study was to investigate potential factors that influence nursing performance in South Korean intensive care units (ICUs).
Background: As nursing performance is directly related to patient outcomes in the ICU setting, identifying factors related to nursing performance at various levels could contribute to improving those outcomes.
Method: A cross-sectional descriptive design was employed with a convenience sample of 177 nurses having worked at least 6 months in an ICU. Data were collected from 2 to 16 March 2018.
Results: Workplace incivility from supervisors and patients and their families was negatively related to nursing performance, whereas a relation-oriented culture and task-oriented culture were positively related to nursing performance. The factors that predicted nursing performance were nurse age and a task-oriented culture.
Conclusion: Based on study findings, hospitals should focus on mitigating workplace incivility to help improve the nursing performance. Also, hospitals should develop strategies to assess organizational culture and foster relation- and task-oriented culture to maximize nursing performance.
Keywords: intensive care units; nursing care; organizational culture; professional practice; workplace violence.
© 2020 John Wiley & Sons Australia, Ltd.