Essential Elements of Communication

Heather Hofmann; Gregorie Constant-Peter; Ruth Ellen Bledsoe Pearlman

doi:10.1016/j.mcna.2022.01.004

Essential Elements of Communication

Med Clin North Am. 2022 Jul;106(4):557-567. doi: 10.1016/j.mcna.2022.01.004. Epub 2022 May 28.

Authors

Heather Hofmann¹, Gregorie Constant-Peter², Ruth Ellen Bledsoe Pearlman³

Affiliations

¹ Cleveland Clinic Foundation, 9500 Euclid Avenue, M75, Cleveland, OH 44195, USA.
² Orange County Government, Florida, Corrections Health Services, 3855 S John Young Parkway, Orlando, FL 32839, USA.
³ Donald and Barbara Zucker School of Medicine at Hofstra/Northwell, 500 Hofstra Boulevard, Hempstead, NY 11549, USA. Electronic address: [email protected].

PMID: 35725223
DOI: 10.1016/j.mcna.2022.01.004

Abstract

Relationship-centered communication (RCC) is an effective approach to patient-provider communication. This article describes RCC components known as the essential elements of communication. The article also describes current standard conceptual models for applying RCC to the patient encounter, including a structure for relationship building. The authors also explore the challenges to using RCC.

Keywords: Communication; Health care; Health communication; Patient-centered care; Physician-patient relations; Relationship-centered.

Publication types

Review

MeSH terms

Carcinoma, Renal Cell*
Communication
Humans
Kidney Neoplasms*
Patient-Centered Care
Physician-Patient Relations