"By Us for Us": Lessons Learned in Developing a National Training and Technical Assistance Center by and for CHWs

J Ambul Care Manage. 2024 Oct-Dec;47(4):215-227. doi: 10.1097/JAC.0000000000000506. Epub 2024 Aug 23.

Abstract

In 2021, the Centers for Disease Control and Prevention (CDC) funded 67 health departments to implement community health worker (CHW) programs to enhance COVID-19 response. The CDC also funded a unique CHW-led Technical Assistance and Training (TTA) Center called Envision, which supported health departments to implement CHW programs and promote CHW workforce sustainability. After 1 year, Envision evaluators interviewed Envision staff to assess barriers and facilitators in developing the Center and the degree to which CHW leadership was operationalized. Thematic analysis revealed 3 themes regarding relationships, CHW values in practice, and operational challenges. Findings informed program updates. CHWs, funders, and policymakers may learn from these experiences.

MeSH terms

  • COVID-19* / epidemiology
  • Centers for Disease Control and Prevention, U.S.*
  • Community Health Workers* / education
  • Humans
  • Leadership
  • SARS-CoV-2
  • United States