Nursing peer feedback: Optimizing our relationships with human resources and collective bargaining organizations

Nurs Outlook. 2024 Sep-Oct;72(5):102238. doi: 10.1016/j.outlook.2024.102238. Epub 2024 Jul 18.

Abstract

Nursing leaders have recognized the need for consistent mechanisms to promote and sustain nursing professionalism. Peer-to-peer feedback and peer review are widely effective for nurse professionalism and self-regulation, patient care outcomes, and retention. Unprofessional behavior has been noted as widespread in health care and the effects on patients, clinicians, and organizations have been well-documented. Approximately 10% of the registered nurses in the United States belong to a collective bargaining unit (CBU) or union. This article will describe how a peer feedback program to address unprofessional behavior was implemented in a Magnet nursing practice with CBU representation.

Keywords: Collective bargaining; Nurse leaders; Nursing professionalism; Peer feedback; Respect; Safety.

MeSH terms

  • Feedback
  • Humans
  • Interprofessional Relations
  • Nursing Staff, Hospital / psychology
  • Peer Group*
  • Professionalism / standards
  • United States