Psychosocial workplace safety in mental health services - Commentary and considerations to improve safety

Australas Psychiatry. 2024 Dec;32(6):558-562. doi: 10.1177/10398562241283206. Epub 2024 Sep 12.

Abstract

Objectives: Psychosocially unsafe workplaces are related to burnout, especially amongst trainees and psychiatrists. Burgeoning research on psychosocial workplace safety indicates the importance of organisational governance to reduce adverse professional, and consequently patient, outcomes in healthcare by balancing job demands and resources. We provide a brief commentary on the relevance of the concept of the Psychosocial Safety Climate model for mental health services and healthcare workers, and considerations for action.

Conclusions: Based on the Extended Job Demand-Resource model, the Psychosocial Safety Climate model has been developed and validated in community and healthcare environments. Psychosocial safety is also an Australian workplace safety requirement. An important direction to improve working conditions, reduce adverse outcomes, and improve recruitment and retention of healthcare workers, may be to adopt and formalise psychosocial workplace safety as a key performance indicator of equal importance to productivity for mental healthcare services.

Keywords: Psychosocial safety climate; healthcare workers; job demand-resource model; key performance indicator; psychological health.

MeSH terms

  • Australia
  • Burnout, Professional / prevention & control
  • Health Personnel / psychology
  • Humans
  • Mental Health Services* / organization & administration
  • Mental Health Services* / standards
  • Occupational Health / standards
  • Organizational Culture
  • Workplace* / psychology