We have to go back, back to the future! Reflecting on 75 years of human factors in the UK to shape a future of responsible artificial intelligence innovation

Ergonomics. 2024 Sep 16:1-19. doi: 10.1080/00140139.2024.2392779. Online ahead of print.

Abstract

The origins of Human Factors (HF) are rooted in the Second World War. It is a sign of the times that 75 years on from the formation of the Ergonomics Research Society, discussions occur as to whether Artificial Intelligence (AI) could/should be capable of controlling weaponry in a theatre of war. HF can support the design of safe, ethical, and usable AI: but there is little evidence of HF influencing industrial organisations developing AI. A review of the history of HF was conducted to understand how the influence of discipline on AI development may be optimised. The field may need to become broader and more inclusive, given the potential implications of innovation such as AI. The field of Responsible Research and Innovation can help the HF Practitioner ensure that the design and application of AI based technology serves to improve human well-being and optimise system performance over the next 75 years.Practitioner summary: A review of the history and origins of Human Factors was conducted. The review aimed to learn from the development of the discipline over the last 75 years to provide insights of what can be done to optimise the influence of HF to design safe, ethical, and usable artificial intelligence.

Keywords: History of human factors; academic practitioner gap; artificial intelligence; responsible research innovation.

Publication types

  • Review