Use of mobile phones to collect data on COVID-19: phone access and participation rates, in Rakai, Uganda

Glob Health Action. 2024 Dec 31;17(1):2419160. doi: 10.1080/16549716.2024.2419160. Epub 2024 Nov 12.

Abstract

During the COVID-19 pandemic lockdown, we deployed a rapid, mobile phone-based survey to assess access and participation rates when using mobile phones to collect data on COVID-19 in Rakai, south-central Uganda. We sampled prior Rakai Community Cohort Study (RCCS) participants based on HIV status using mobile phone contacts. We administered a 30-minute phone-based interview to consenting participants to assess their knowledge about different aspects of COVID-19 and their access to care. Our analysis compares the mobile phone survey participation rates with historic participation rates in regular RCCS face-to-face interviews. We supplemented phone survey data with demographic, behavioral, and HIV status data from prior face-to-face RCCS surveys. Phone access in Round 19 of the RCCS was found to be 90.2%, with lower access among older people, and people living with HIV. When including only individuals who participated in the previous RCCS survey round, participation in the face-to-face survey (81.9%) was higher than participation in our phone survey (74.8%, p < .001). Survey participation was higher among people living with HIV compared to HIV-negative individuals (84.0% vs 81.4%, p < .001) in the face-to-face survey, but in the phone survey the reverse was found, with participation rates being higher among HIV-negative individuals compared to people living with HIV (78.0% vs 71.6%, p < .001). It was possible to collect data from an existing population cohort during the lockdown using phones. Phone access was high. Overall participation rates were somewhat lower in the phone survey, notably in people living with HIV, compared to the face-to-face survey.

Keywords: COVID-19; Mobile phone surveys; Rakai; face-to-face interviews; participation rate; sampling variation.

Plain language summary

Main findings: It was feasible to conduct a phone survey within an existing population-based cohort in rural Uganda during the COVID-19 lockdown.Added knowledge: During a public health emergency, due to high levels of phone access within the population in rural Uganda, using a mobile phone survey to rapidly collect demographic and health data is possible, but it might yield somewhat lower participation rates, especially in fishing communities and among people living with HIV.Global health impact for policy and action: Collecting data face-to-face in population-based cohorts is cumbersome and costly. Switching partly to mobile phone surveys might be a way forward to maintain the frequency and intensity of survey rounds. Continuous monitoring of who is missing in the phone survey is critical to minimize biased interpretation of results.

MeSH terms

  • Adolescent
  • Adult
  • Aged
  • COVID-19* / epidemiology
  • Cell Phone* / statistics & numerical data
  • Cohort Studies
  • Data Collection / methods
  • Female
  • HIV Infections / epidemiology
  • Health Services Accessibility
  • Humans
  • Male
  • Middle Aged
  • Pandemics
  • SARS-CoV-2*
  • Surveys and Questionnaires
  • Uganda / epidemiology
  • Young Adult

Grants and funding

This study was supported by a grant from the Swedish research council number [2015-05864] (Principal Investigators HeN and AME) and US NIH Fogarty International Centre [grant number D43 TW010557] Principal Investigators LC, MD, MPH and FN, MHS, Ph.D. All opinions, findings, and conclusions or recommendations expressed in this material are those of the authors and do not necessarily reflect the position of the Swedish Research Council or the National Institutes of Health.