Employee engagement, perceived organizational support, and job performance of medical staff at the Cape Coast Teaching Hospital

PLoS One. 2024 Dec 30;19(12):e0315451. doi: 10.1371/journal.pone.0315451. eCollection 2024.

Abstract

This study examined the moderating effect of perceived organizational support on the link between employee engagement and the job performance of medical staff at the Cape Coast Teaching Hospital. The study adopted a purely quantitative approach, using the explanatory research design. Data were collected from 310 full-time nurses and midwives of the Cape Coast Teaching Hospital in the Central Region of Ghana. The available data were analyzed using the Structural Equation Modelling technique. The study's results revealed that employee engagement significantly influences the job performance of nurses and midwives in the Cape Coast Teaching Hospital. The study further revealed that perceived organizational support moderates the link between employee engagement and the job performance of nurses and midwives in the hospital. Given these findings, the study recommended that to effectively improve the job performance of nurses and midwives, the management of the Cape Coast Teaching Hospital must adopt policies such as effective leadership and fair HR practices to stimulate employee engagement and their perceived organizational support.

MeSH terms

  • Adult
  • Female
  • Ghana
  • Hospitals, Teaching*
  • Humans
  • Job Satisfaction
  • Male
  • Middle Aged
  • Organizational Culture
  • Surveys and Questionnaires
  • Work Engagement*
  • Work Performance

Grants and funding

The author(s) received no specific funding for this work.