Knowledge, attitude, and perceptions of MENA researchers towards the use of ChatGPT in research: A cross-sectional study

Heliyon. 2024 Dec 18;11(1):e41331. doi: 10.1016/j.heliyon.2024.e41331. eCollection 2025 Jan 15.

Abstract

Background: Artificial intelligence (AI) technologies are increasingly recognized for their potential to revolutionize research practices. However, there is a gap in understanding the perspectives of MENA researchers on ChatGPT. This study explores the knowledge, attitudes, and perceptions of ChatGPT utilization in research.

Methods: A cross-sectional survey was conducted among 369 MENA researchers. Participants provided demographic information and responded to questions about their knowledge of AI, their experience with ChatGPT, their attitudes toward technology, and their perceptions of the potential roles and benefits of ChatGPT in research.

Results: The results indicate a moderate level of knowledge about ChatGPT, with a total score of 58.3 ± 19.6. Attitudes towards its use were generally positive, with a total score of 68.1 ± 8.1 expressing enthusiasm for integrating ChatGPT into their research workflow. About 56 % of the sample reported using ChatGPT for various applications. In addition, 27.6 % expressed their intention to use it in their research, while 17.3 % have already started using it in their research. However, perceptions varied, with concerns about accuracy, bias, and ethical implications highlighted. The results showed significant differences in knowledge scores based on gender (p < 0.001), working country (p < 0.05), and work field (p < 0.01). Regarding attitude scores, there were significant differences based on the highest qualification and the employment field (p < 0.05). These findings underscore the need for targeted training programs and ethical guidelines to support the effective use of ChatGPT in research.

Conclusion: MENA researchers demonstrate significant awareness and interest in integrating ChatGPT into their research workflow. Addressing concerns about reliability and ethical implications is essential for advancing scientific innovation in the MENA region.

Keywords: Artificial intelligence; ChatGPT; Ethical implications; MENA researchers; Research practices; Scientific innovation.