@article{böttcher2007systematic, added-at = {2010-05-10T21:46:28.000+0200}, address = {Wiesbaden}, author = {Böttcher, Martin and Meyer, Kyrill and van Husen, Christian}, biburl = {https://www.bibsonomy.org/bibtex/28be575f196c1f820361a490c166ac57c/axelklarmann}, booktitle = {E-Services: Opportunities and Threats}, editor = {Evanschitzky, Heiner and Iyer, Gobalkrishnan R.}, interhash = {e038bd5836a530c4bed61ee5eb5dc74f}, intrahash = {8be575f196c1f820361a490c166ac57c}, isbn = {isbn = 978-3-8350-0801-4}, keywords = {development service software systematic}, pages = {177-196}, publisher = {DUV}, timestamp = {2010-05-10T21:46:28.000+0200}, title = {Systematic development of E-Services through Co-Design of Software and Service: Results of an empirical study}, year = 2007 }