Bot-It 4+

Customer Support

One of the things that I truly appreciate about this company is their customer support. It can feel very odd sending an email and not sure when you will get a response back. My emails never go unanswered. They are very personable and work with you to get your bot where it needs it to be. I was having great consistent success with my bot for some time, but then all of a sudden it seemed to not be working. I reached out to customer support and modifications were made to get it back on track. While the modifications did not work right away, they continued to modify the bot until it was back on track. I appreciate the responsiveness and the continued effort to get my bot where it needed to be.

Developer Response ,

@rosez33 Thank you for your glowing review of our services! We are delighted to hear that you had a positive experience with our customer support team. Providing excellent and responsive customer service is a top priority for us, and we are thrilled that it made a difference for you. If you have any further feedback or need assistance in the future, please do not hesitate to reach out. We appreciate your kind words and your business. Thank you for choosing Bot-It.

Do not recommend

The process was absolutely terrible from beginning to end. It took over four months to get a working tee time Bot when in the end of the only thing I needed to do to make it work was upgrade my subscription beyond the basic one. I then bought in and subscribed to the highest level in order to not have to pay for cancellation bots for each of the courses I had a bought for, and then was never able to actually get one working so I transitioned to a competitor teetimesnipe, and canceled my subscription. But, they won’t refund me further terms of service. All in all I would never recommend the service to someone who is using it exclusively for booking teetimes. I can't speak to the other services.

Developer Response ,

@Lc561 Thank you for sharing your review. We are glad to hear that our Bot-It team was able to provide you with a bot that successfully booked tee times for you. We offer different subscription levels to improve your booking experience, with higher levels providing more powerful bots. As stated, you were able to see the increased success rate with a higher subscription level. While we regret to inform you that refunds are not available after using our services, we would be happy to recreate your bots for you. Please contact us at [email protected] for further assistance. We look forward to the opportunity to work with you again in the future.

Bot-It FTW!

Reading some of these 1 star reviews makes me wonder, because I’ve been using this service since before they integrated onto the App Store and have had no issues securing reservations (I play at public courses that might be considered hard to book like Los Verdes, Rancho Park, Rio Hondo GC, etc.) in the Los Angeles area. A big S/O to Maurice, Joel, and the Bot-it team for always keeping my golf schedule covered! I suppose any constructive feedback would be that since courses book through different website platforms, I’m sure the efficacy of the bots might vary for others. Any ideas on how to streamline this process across the board? In the meantime, keep innovating! Thank you guys.