Australian Loyalty Association

Digital wallet passes are digital representations of various items like tickets, coupons, loyalty cards, and more, stored in native mobile wallets like Apple Wallet or Google Pay. Consumers appreciate the convenience of digital wallet passes. Businesses love that digital wallet passes offer a direct channel to engage with consumers via push notifications, deliver personalised offers, be updated at any time and gather valuable data on consumer behaviour. Security and protecting consumer data are critical concerns in society today. Digital wallet providers continuously enhance security measures to prevent fraud and unauthorised access. Get in touch with the team at BoostCommerce to discuss Digital Pass and Wallet solutions for your organisation. Get In touch: https://lnkd.in/gxZCSfxv Read more: https://lnkd.in/g2MquCBN

🚀 Join Us for the 2024 Loyalty Insights Report Dinner! 🚀 We’re thrilled to invite you to our 2024 Loyalty Insights Report Dinner on 8th November 2024 at the Four Seasons Hotel, Sydney. 🌟 Discover key trends, including consumer preferences, engagement drivers, and current and emerging topics like the cost of living crisis, the value of the data exchange, and sustainability. Event Details: 📅 Date: 8th November 2024 🕒 Time: 5:30 pm – 9:30 pm 📍 Venue: Four Seasons Hotel, Sydney Don’t miss out on this opportunity to network and gain valuable insights! 🔗 Book at the link below! https://lnkd.in/gYViyXUd Looking forward to seeing you there! hashtag#LoyaltyInsights hashtag#CustomerEngagement hashtag#Networking hashtag#FourSeasonsSydney

🌟 Submissions are Now Open for the 2025 Asia Pacific Loyalty Awards! 🌟 We’re excited to celebrate the best in the loyalty industry across the Asia Pacific region! If you’ve launched innovative programs, achieved outstanding customer engagement, or set new standards in loyalty, now is the time to shine. 🏆 Submit your entry by 24th November 2024 and showcase your achievements to an esteemed panel of independent industry experts. Winners will be announced at our Gala evening at Sofitel Melbourne on 20th March 2025. Don't miss this chance to be recognized for your incredible work! 🚀 👉 Download the Entry Guide and start your submission today! https://lnkd.in/gwBgXTEt #loyaltyawards #loyaltymarketing #customerloyalty #APLA2025 #LoyaltyInnovation #Recognition #CustomerEngagement

Frequent flyers today feel disconnected from loyalty programs due to four major reasons. But it doesn't have to stay this way. In our blog, we decode key strategies that airlines must employ to ensure customers stay engaged, and satisfied, thus driving revenue. Capillary Technologies has successfully partnered with an international airline (ranked 6th in passenger numbers) to enhance its loyalty program and is recognised as a leader in loyalty solutions in the SPARK Matrix Report. Capillary's AI-powered platform is trusted by leading brands for its customisation capabilities and user-friendly interface. Talk to their team to learn how a strategic partnership with the right platform can elevate customer loyalty and drive business growth. Learn More: https://lnkd.in/dUArA_Bv

We’ve had an incredible journey over the past decade helping our clients find, measure, manage, and grow the loyalty of their customers. To mark this occasion, we created The Loyalty Tales, our latest publication inspired by the timeless Canterbury Tales. We’ve breathed new life into the library of Ellipsis loyalty stories, for within these tales lie the secrets to overcoming the challenges facing all of us loyalty pilgrims. We hope you enjoy our latest story. Read now. https://lnkd.in/gMfS6b-6 We are Ellipsis, The Loyalty Experts

🚀 Join Us for the Sydney 2024 Loyalty Insights Report & Networking Dinner! 🚀 We’re thrilled to invite you to our 2024 Loyalty Insights Report Dinner on 8th November 2024 at the Four Seasons Hotel, Sydney. 🌟 Discover key trends, including consumer preferences, engagement drivers, and current and emerging topics like the cost of living crisis, the value of the data exchange, and sustainability. Event Details: 📅 Date: 8th November 2024 🕒 Time: 5:30 pm – 9:30 pm 📍 Venue: Four Seasons Hotel, Sydney Don’t miss out on this opportunity to network and gain valuable insights! 🔗 Book at the link below! https://lnkd.in/gYViyXUd Looking forward to seeing you there! #LoyaltyInsights #CustomerEngagement #Networking #FourSeasonsSydney

Anurag Vasisth (AV), FIML, MAICD, Co-Chair and Group CEO, Loyalty Now Australian businesses are turning to personalised digital loyalty programs to combat increasing economic pressures and shifts in consumer loyalty preferences. These programs leverage advanced technology to customise rewards and offers according to individual preferences, strengthening the bond between customers and brands. Personalised loyalty programs are also essential for brands to sustain engagement, boost sales, and distinguish themselves by delivering authentic value to consumers, even amid challenging economic circumstances. Learn More: https://lnkd.in/gywCUtXb

At Taguchi, we specialise in fostering customer loyalty by maximising the synergy between head office and local branches through our patented Distributed Customer Engagement Platform. We helped Accor tackle post-pandemic occupancy challenges with a targeted and personalised local area marketing campaign. Accor’s head office developed pre-approved messages, creative templates and offers, which could then be adapted by local hotels to create their own targeted customer campaigns - designed to encourage repeat visits and loyalty. What started as a tailored test campaign for three hotels in the group, featuring multiple touch points and personalised content, resulted in a 300% increase in combined hotel bookings compared to previous campaigns, and a rollout across the national Accor network. If you’d like to find out how Taguchi’s distributed customer engagement platform can help transform your local area marketing strategies, we’d love to hear from you! Learn More: https://lnkd.in/d2gNRqeH

Simplicity is an enterprise class rapid deployment loyalty application and marketing platform that powers loyalty programs across all sectors including quick service restaurants, retail, automotive, banking, insurance and trade. - Fully integrated marketing platform for email, push and fulfillment.  - Unique configuration technology enabling fast deployment. - Realtime rewards, gamification, program tiers and badges. - Flexible hosting options - Cloud, in-house or Vendor private cloud - Vast fulfillment options from partners for product and services to instore and virtual vouchers. Visit www.simplicityloyalty.com today to book your demo and learn how Simplicity Loyalty can take your program to the next level.

Achieving the balance between 1:1 data-driven loyalty experiences and consumers’ expectations is an ongoing challenge which every loyalty marketer experiences. In this blog post, we explore IVE Group’s recommended “do’s and don’ts” when loyalty marketers approach personalising their member communications to deliver effective and respectful loyalty experiences in today’s hyper-personalised, data-driven world. Learn More: https://lnkd.in/gCuYW5_H