“I worked with Craig when his Salesforce team started reporting to me. When he started in the team, they were having a difficult time with internal moral and lack of Stakeholder trust due to some previous management of the team. From my first interactions with the team it was clear that Craig was an obvious leader. In team meetings he speaks with confidence, giving clear direction of his ideas but is always open to being challenged and is never overbearing. With his positive attitude Craig inspires the team to do great things. Through Craig's Stakeholder interactions, his organisation and his ability to help the team consistently deliver with predictability, the team have not only regained the trust of Stakeholders, they now positively engage with the team, using them as a soundboard for their new ideas. On a personal note, Craig always has a smile and approaches challenges from a positive perspective. It has been an absolute pleasure to work with him, and his support with the team has helped enable me to succeed at managing multiple teams. ”
Über uns
Salesforce Certified Application Architect and BCS Qualified Business Analyst with the ability to quickly and accurately understand business challenges and provide solutions.
Over 10 years experience in the Salesforce platform, with the ability to provide configuration expertise on all aspects of declarative development as well as an in depth understanding of code based solutions.
Key Skills
• 6x Salesforce Certified & 3x Datorama Certified
• Excellent working knowledge of Salesforce Sales Cloud, Service Cloud, Force.com, Pardot, Datorama and Einstein Analytics
• Able to cover all aspects of Salesforce configuration as well as apex triggers and classes
• Implementation and Customisation experience of 3rd party packages such as Adobe Sign, Docusign and Conga
• Extremely proficient application of business analysis techniques in both Agile and Waterfall environments
• Performance management of off-shore and on-shore developers
• Experience of managing and developing teams of varying roles, size and ability
Activity
-
Ever since I joined the Salesforce ecosystem, I've always looked for opportunities to give back to the community. With that in mind I'm thrilled to…
Ever since I joined the Salesforce ecosystem, I've always looked for opportunities to give back to the community. With that in mind I'm thrilled to…
Shared by Craig Baker
Erleben Sie
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Bildung
Licenses & Certifications
Courses
-
BCS Business Analysis Essentials
-
-
BCS IT Enabled Business Change
-
-
BCS International Diploma in Business Analysis
-
-
BCS Requirements Engineering
-
-
BCS System Development Essentials
-
-
Business Office Information Systems
-
-
Xenogenix Salesforce Customisation and Development
-
Recommendations received
3 people have recommended Craig
Join now to viewOther similar profiles
Gemeinsame Artikel erkunden
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore MoreOthers named Craig Baker in Australia
59 others named Craig Baker in Australia are on LinkedIn
See others named Craig Baker