Über uns
We provide a turnkey enterprise SaaS contact center solution integrating a wide range of asynchronous communication channels in a single workflow and UI enabling bot & human collaboration. Channels we support include: WhatsApp, Facebook, Facebook Messenger, Instagram, SMS, RCS, ABC and modern live chat SDKs for In-Web and In-App messaging. Our clients are customer centric enterprises such as Zappos, Emirates Airlines, Air Canada, Engie, AXA, MTN, Noon, citizenM hotels, Netflix and Slack to name a few.
- Website
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http://www.sparkcentral.com
External link for Sparkcentral by Hootsuite
- Industrie
- Software-Entwicklung
- Größe des Unternehmens
- 11-50 Mitarbeiter
- Hauptsitz
- New York
- Typ
- In Privatbesitz
- Gegründet
- 2012
- Spezialitäten
- WhatsApp, WhatsApp Business, Live Chat, Messaging, Social Media, Social Customer Care, Customer Service, Facebook, Twitter, Instagram, Messenger, Social, Customer Engagement, Customer Experience, Customer Service Platform, Digital Customer Service, contact center, and IVR deflection
Produkte
![Click here to view Sparkcentral]()
Sparkcentral
Helpdesk-Software
Easy, efficient, engaged and personalized - Sparkcentral enables the future of digital customer engagement in every step of your customer journey. Make connections with your target audience seamlessly on any messaging channel.
Standorte
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Primäre
Wegbeschreibung erhalten
1177 Avenue of the Americas
7th floor
New York, 10036, US
-
Wegbeschreibung erhalten
Kempische Steenweg, 311 b1.06
Hasselt, Limburg 3500, BE