Iowa government systems, devices impacted by CrowdStrike outage

DES MOINES, Iowa (Iowa's News Now) — Gov. Kim Reynolds today announced that some state government systems and employee devices have been impacted by the global outage.

The outage was caused by an automatic software update from CrowdStrike, which the state uses for malware and virus protection.

The Iowa Department of Management’s Division of Information Technology operates a 24/7 security operations center. After midnight Friday, the security center identified the CrowdStrike error, and a temporary fix was applied at 1:04 a.m. Around 1:30 a.m., a formal fix from CrowdStrike was issued.

A release from Reynolds' office says the quick action by the security team limited the initial impact of the outage to less than 20% of all devices across executive branch departments.

State IT staff are working now to restore all systems and devices and they expect systems will be fully restored over the weekend.

In the meantime, Iowans should be aware that some system outages could temporarily impact them Friday.