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The Risks and Rewards of Google Apps
Wednesday, November 12, 2008
When we talk to businesses interested in Google Apps, we're often asked the questions, Who is using Google Apps and how did they make the decision to switch? A key factor for many companies making the switch is cost savings and, as a result, we've seen more IT folks involve their finance counterparts in the decision-making and internal sell process. But even with significant cost savings, IT admins and finance naturally want to understand what risks there might be in moving their companies to Google Apps to decide if their companies are ready for change.
We thought that one of our customers would be the perfect person to answer these questions. Tom Kelly, is the CFO and CIO of
2nd Wind Exercise
. This specialty retailer of exercise equipment has managed the rapid growth of its business using Google Apps while saving money at the same time. As an early adopter of Google Apps, Tom can tell you what has worked and what hasn't from both an IT and finance perspective. We hope you can join us for a lively discussion.
Tom will tell his story and answer questions on a live webinar tomorrow at 1PM East/12PM Central/10AM Pacific. Register
here
.
We will also continue to post the recordings to our YouTube
channel
. Thanks again for your support!
Posted by Serena Satyasai, Google Apps Marketing
Gmail voice and video chat
Tuesday, November 11, 2008
I happen to work in the New York City office (one of Google's many distributed offices), while most of my teammates work in the Mountain View headquarters. While we make good use of video conferencing, there are times when I need to talk to a teammate at a moment's notice.
That's where Gmail's new voice and video chat comes in. Now, regardless of where I am -- whether I'm in New York, working from home, or traveling -- I can connect with my coworkers instantly by starting a voice chat
, or better yet, a video chat
. By video chatting, we can hear
and
see each other in real time. And since voice and video chat is integrated with the Gmail interface, you can have a productive conversation with colleagues without ever leaving your browser.
Using voice and video chat in Gmail is free no matter how near or far the other person is. All it takes is a small (~2MB) plugin. For video chatting, you'll also need a webcam.
Learn more about voice and video chat
and how to purchase a webcam at discounted prices (while supplies last and through 11/30/2008).
See voice and video chat in action:
Posted by Joyce Sohn, Google Apps Marketing Manager
Google Maps for mobile for the enterprise
Monday, November 10, 2008
If you manage information technology for a business that has deployed BlackBerry phones, listen up. The Google Mobile team has provided some great new ways to
deploy Google Maps for mobile in your business using BlackBerry Enterprise Server
.
Employees who go on business trips use Google Maps to get directions to their meetings, or to find hotels or restaurants in cities they visit. Employees can easily use Google Maps on their desktop computers, but it's not as easy to use Google Maps once they step away from the office.
Sometimes employees do not know about Google Maps for mobile. In other cases IT managers haven't whitelisted the application in BlackBerry Enterprise Server, which might prevent BlackBerry users from installing it.
To remedy this, Google encourages IT managers to install Google Maps for mobile on company-issued phones. Recently the Maps for mobile team developed new installation packages that make it easier than ever to give your staff Google Maps on their BlackBerry phones.
The new installation packages include the latest Google Maps for mobile release, which features Street View and walking directions.
To give your staff Google Maps for mobile, visit
http://mobile.google.com/enterprise
Posted by Ryan Pollock, Google Mobile Product Marketing Manager
New enhancements to Google Message Security and Discovery
Friday, November 7, 2008
We're happy to announce several new controls that IT administrators can now use within Message Security and Discovery. These Postini powered services provide spam filtering and email archiving to organizations that maintain their own email infrastructure.
(1) Our spam protection continues to evolve, this time with NDR (non-delivery receipt) filter improvements. Administrators can now more precisely deal with NDR attacks which includes the ability to distinguish between legitimate and spam NDR messages and set rules that bypass the NDR filter.
(2) Customers who route their outbound mail through our datacenters greatly benefit from this next enhancement. We've observed that customers' mail servers can send volumes of junk messages, which in most cases are generated when servers are inadvertently configured as an open relay and used by spammers. This creates a number of problems, including the DNS "blacklisting" of the outbound server. Our outbound mail processing now includes spam scanning. This reduces DNS blocking issues and helps raise awareness of possible mail server security issues.
(3) Within Message Discovery, administrators can now place a hold on messages of a particular user to prevent them from being removed from the archive. This is useful in cases where an investigation involves a particular employee or group of employees.
The Google Message Discovery search interface.
If you're an IT decision maker
in an organization running email systems such as Exchange or Lotus Notes and you would like to learn more about Google Message Security & Discovery, join us for our next live webinar, "Is your spam fight costing you too much time and money?," on November 12th at 11am PST. Register for the webinar
here
or
visit our website
.
Posted by Amanda Kleha, Google Security and Compliance Team
SAS 70 Type II for Google Apps
Tuesday, November 4, 2008
Posted by Eran Feigenbaum, Director of Security, Google Apps
Ever since the first Gmail users began trusting Google with their private information, keeping people's data safe has been one of our top priorities. Today, more than a million businesses, plus thousands of schools and organizations using
Google Apps
rely on us to safeguard their critical information.
We've
published
some of the ways we keep sensitive information where it belongs, but we wanted to go farther and have external independent security specialists audit our systems and procedures. Here's the outcome: an independent public accounting firm has verified the effectiveness of our technical processes and controls for Google Apps, and Google Apps has satisfactorily completed a
SAS 70 Type II
audit.
Our commitment to keeping customer information safe – whether they're consumer users or our largest enterprise customers – is part of our DNA, and we protect this information as rigorously as we protect our own sensitive corporate information. In fact, we use the very same services that we offer to our users for our own email, documents, project team sites and calendars.
Low cost and low impact business computing
Monday, November 3, 2008
Posted by Jeremy Milo, Google Apps Marketing Manager
Cloud computing can conserve IT budgets, let IT departments focus their time on core projects and equip employees with powerful tools, fostering competitive advantages and healthier businesses. But you might be surprised to learn that switching to
Google Apps
can help keep our planet healthier, too.
Here's why: a very large, well-tuned network of computers is more efficient per unit of computing output than a single computer, or even a traditional corporate server room. Think of cloud computing as carpooling for computing power.
With Google Apps, energy savings come from
highly efficient servers
that make use of nearly 85% of the energy pulled from the wall, wasting less than half of what's typically lost in power conversion phases. Energy savings are also achieved through complex infrastructure projects like
advanced cooling systems
that are only cost-effective at the largest of scales.
Here's how Google's infrastructure stacks up against typical data centers:
And there's more to this story. Google has had a goal of being
carbon neutral
for 2007 and beyond. We use renewable energy like electricity from the solar panels at our Mountain View campus, and we invest in viable carbon offset projects to keep our net carbon footprint – including our data centers – at zero. We also
reuse or recycle
nearly 100% of materials from retired server hardware.
So when you use Google Apps, the computing you do is not only energy efficient, but also less wasteful. If you believe sustainability is important as we do, or if your company has environmental mandates, we invite you to learn more about Google's
Commitment to Sustainable Computing
.
Google Analytics for Google Apps
Monday, November 3, 2008
Posted by Nick Cooper, Google Apps Engineer
You may already use Google Analytics to see how people interact with your public website. Now we're letting Google Apps administrators harness the power of Google Analytics to shed light on how their users are interacting with Google Docs and Google Sites.
Want to see how many employees checked out your company's new travel policy? Curious if your European sales team is taking advantage of the same resources as your US team? Because you can slice and dice usage information for content by hour, day, week, month, user location, browser type and more, answering these kinds of questions is easy.
Google Apps Premier and Education Edition administrators can link their Google Analytics accounts to Google Apps through the Google Apps administrative control panel. Just go to the 'Advanced Tools' tab, click 'Setup Google Analytics' and enter the profile ID number from your Google Analytics account to begin collecting usage data.
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