TASCHEN

Gallery Sales Associate (m/w/d) Für unseren TASCHEN Store in Köln suchen wir zum nächstmöglichen Zeitpunkt eine/n:   Gallery Sales Associate (m/w/d) in Vollzeit  Ihre Aufgaben: Vielseitige Kundenakquise (Telefon, E-Mail u.ä.) Aktiver Verkauf von TASCHEN-Publikationen Aufbau und Weiterentwicklung von VIP-Kundenbeziehungen Ideenfindung zur Entwicklung von Kunden und Umsätzen Hervorragender Kundenservice zur Gewährleistung hoher Kundenzufriedenheit und guter Verkäufe Erreichen von persönlichen und Team-Verkaufszielen Unterstützung bei TASCHEN-Events und Signierstunden Einsätze bei Messen, Neueröffnungen von Stores u.ä. im In- und Ausland Präsentation und Pflege des Sortiments Mithilfe bei der Lagerverwaltung, Bestellwesen, Datenbankpflege sowie der Koordination des Wareneingangs und der Warensendungen Ihr Profil: Verkaufserfahrung, gerne im einem Kunst- oder Galerieumfeld Begeisterung und Motivation für Beratung und den Verkauf unseres Programms Ausgezeichnete kommunikative Fähigkeiten in deutscher und englischer Sprache, zusätzliche Sprachen sind ein Plus Ausgeprägte soziale Kompetenz, Flexibilität, Teamfähigkeit und Kundenorientierung    Freundliches Auftreten und optimistische Haltung Verantwortungsbewusstsein und Organisationsvermögen Interesse an Kunst, Fotografie, Architektur, Design, Popkultur, Reisen und Mode Sehr gute MS-Office-Kenntnisse Unser Angebot: Ein kreatives und internationales Arbeitsumfeld mit spannenden Produkten, etablierten Systemen und Tools in einem dynamischen Familienunternehmen Spielraum für eigene Ideen und persönliche Weiterentwicklung Ein engagiertes, motiviertes Team und eine tolle Arbeitsatmosphäre Interesse? Weitere Informationen finden Sie hier: https://lnkd.in/e4_eE5yG

We’re pleased to share some photos from the ‘Ellen von Unwerth. Heimat’ signing at TASCHEN's Paris store. The book takes readers on an enchanted tour of Bavaria through alpine forests, emerald lakes, and beautiful snow-dusted peaks, following the lives of village girls Hilda, Traudel and Heidi. To celebrate the launch, TASCHEN guests and friends immersed themselves in Bavarian culture, with some even dressed in lederhosen and dirndl. Enjoying bretzels from La Petite Alsacienne, they waited for their moment with Ellen von Unwerth, the renowned photographer herself.

A couple of weeks ago, TASCHEN’s London store celebrated the release of The Gourmand’s Lemon. Authors, collaborators, and TASCHEN guests came together to see the display, and buy their copy of the book, whilst enjoying lemon cocktails served by our aperitif partner, Allora. The event coincided with the Royal Horticultural Society’s Chelsea Flower Show, and as part of the annual borough-wide ‘Chelsea in Bloom’ celebration, the TASCHEN store made their debut with a floral, lemon-inspired installation based around the book.

We are looking for a dynamic and proactive fulltime SALES OPERATIONS AGENT (m/f/d) to join our international team in either London or Los Angeles. The ideal candidate will provide excellent customer service for both our customers worldwide. This role involves order management, resolving shipping problems (including import and customs issues), and providing after-sales support for our sales teams. Your tasks: Provide exceptional customer service to TASCHEN clients Manage customer inquiries in English (additional languages are a plus) in a professional and timely manner Oversee order management, including handling payment and shipping issues Support of our sales colleagues and contribute to ensure smooth operations Coordinate with Sales, Logistics, Production, Finance, and Controlling departments to address and resolve order-related issues Continuously seek ways to improve service processes and enhance the customer experience Adapt to changing priorities and handle multiple tasks simultaneously Your profile: Appropriate work visa, to work in London, UK or Los Angeles, USA Completed commercial training or a degree in business administration or a comparable field of study Proven experience in sales operations, customer service, or a related field desirably with a service company, consumer goods manufacturer or luxury brand Strong understanding of both B2B and B2C sales processes and customer service principles Excellent communication and interpersonal skills Proficiency in English; proficiency in German, French or Spanish is a significant plus Experience with MS Office, especially Excel, and desirably with MS Dynamics 365 Business Central Experience with Zendesk (or other ticket handling system) Ability to work effectively and structured in a fast-paced and dynamic environment Strong problem-solving skills and attention to detail Analytical thinking and quick comprehension Flexibility and ability to work under pressure within an international team Interest in the topics of our program We offer: A dynamic, committed, international team A diversified and demanding job within an exciting and international work environment with plenty of scope for development and growth The opportunity to work across an exciting and diverse range of products An open business culture with a flat organizational structure and rapid decision-making processes Interested? Find more information here: https://lnkd.in/eZmUyiT3

Introducing Marc Newson. Works 84-24. Edition of 125 This art edition, numbered and signed by Marc Newson, is presented in a handmade leather case and is accompanied by a print of a Peony blossom, based on Newson’s design for his cloisonné works for Gagosian. The video reveals how the handmade leather case was carefully produced, from preparing the leather to making the finishing touches.

On the evening of April 23, we had the pleasure of hosting André Butzer for a signing of his book in Brussels.   The evening coincided with André’s new show, and with Art Brussels. The clients who came were delighted to meet with the artist and watch as he did personalized pencil drawings on the pages of their book.

This week, we launched Marc Newson. Works 84-24 at Marc Newson's private residence in London. A number of influential artists, collectors, editors and collaborators came to celebrate the release. Thank you to everyone who contributed to the wonderful evening.

On Tuesday night, we celebrated the release of Marc Newson. Works 84-24 at TASCHEN Store Milan. After an interview with designboom, there was a private drinks in the first-floor gallery, followed by a public signing on the ground floor. Hundreds of collectors, press and die-hard Marc Newson fans gathered to get their books signed. The event coincided with Milan’s internationally renowned Design Week. For anyone in Milan this week – look out for the book, as it will be appearing again in other events around the city!

This week, TASCHEN Store Cologne hosted Anton Corbijn for a book signing of Depeche Mode. We were delighted to welcome hundreds of Depeche Mode fans from around the world into the store. During the event, we spoke to some of the customers as they queued to get their books signed.