The Public Cloud release notes for the Appspace 8.7 Cygnus platform contain valuable information on the latest features, enhancements, bug fixes, and resolved escalations available in each public cloud release.
For Appspace Cloud security compliance information and release cadence, please refer to our Appspace Trust and Cloud Architecture & Platform Release Cadence pages.
The following is the release management schedule as per our Release Calendar for Public Cloud:
- New Appspace functionality and major platform optimizations will now be released under a quartely release cycle, scheduled at 08:00 pm CST on Friday.
- Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday oder Friday.
- Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.
Important
- For Private Cloud release notes, please refer to the Appspace 8.x Release Notes for Private Cloud page.
- For previous Public Cloud release notes, please refer to the following:
25 July 2024, Thursday
Cygnus build 8.7-ac.3.1
RESOLVED ESCALATIONS
- AE-10964 – Visitor Management photos are saved in the Common Library.
19 July 2024, Friday
Cygnus build 8.7-ac.3
NEW FEATURES & UPDATES
Space Reservations
| Eigenschaften | Description | Impact/Outcome |
| Smart Suggestions UI Improvements | The Smart Suggestions user interface now features new navigational arrow buttons, providing a more intuitive browsing experience for suggested resources.
This update replaces the default horizontal scrollbars that were previously available. |
Roadmap Feature |
| Points of Interest – Rename | The “Mother’s Lounge” point of interest has been renamed to “Lactation Room” to better reflect its purpose. | |
| Reservations Import Enhancement | The Reservations import functionality has been enhanced to allow the import and editing of Points of Interest (POI) resources through .CSV files.
This update simplifies the process of making bulk updates. |
Employee Communications
| Eigenschaften | Description | Impact/Outcome |
| Language Localization Improvements | The Languages dropdown list will now be displayed in both native and selected languages, in the following areas:
|
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| AI Translations Improvements | Introducing a new option allowing Authors to hide certain translations from being published on the Employee App.
Users will be able to select the “Hide from Employee App” by clicking the ellipsis of the selected language translation. |
A new option, “Hide from Employee App”, is available by clicking the ellipsis of the selected translation that is required to be hidden. |
| Push Connectors API UI update | The Push Connector API user interface has been updated to support key generation and management. | |
| Events Directory UI Update | The Events Directory user interface has been updated with a new filter design, and the ability to remove selected filters individually.
Additionally, the Event Capacity is displayed within the attendee section. |
|
| Employee App Timeout | Administrators now have the option to configure the session timeout for employees accessing the Employee App and Appspace console. Currently, the default duration is set to 20 minutes, with 30 days being the max.
This can be configured be navigating to Users > Settings > General tab. |
Configure User timeout duration by clicking Users > Settings > General tab. |
Digital Signage
| Eigenschaften | Description | Impact/Outcome |
| Device Management Modernization – Phase 2 | In this release of the Device Management Modernization phase, the Device dashboard has been updated with the following features:
Status Column
Updated Column
Channel Column
|
Roadmap Feature |
| Common Library Microservice Update | The Common Library Microservice has been updated, fixing various bugs and escalations in the following areas:
|
RESOLVED ESCALATIONS
- AE-10015 – Unable to confirm recurring reservation due to conflict.
- AE-10267 – Reservation notifications from MS Teams Appspace Bot not functioning.
- AE-10303 – Unable to generate Space Reservations report past a certain date.
- AE-10398 – Unable to create folders in a shared folder in Common Library.
- AE-10558 – A “Confirmed” reservation is changed to “Not Confirmed” when edited in the private cloud.
- AE-10627 – Reservations remain unconfirmed due to awaiting action on optional checkpoint notices.
- AE-10715 – Selecting the resource clears the Office Hours duration field, allowing reservations without a valid duration to be confirmed.
- AE-10799 – SCIM provisioning returns an error when performing updates on some users.
- AE-10838 – Editing a Broadcast configuration without media triggers the “Failed to retrieve broadcast” error.
19 July 2024, Friday
Cygnus build 8.7-ac.2.4
(Private Cloud Only Build)
RESOLVED ESCALATIONS
- AE-10825 – Building Pass limitation issue.
16 July 2024, Tuesday
Cygnus build 8.7-ac.2.3
(Private Cloud Only Build)
FIXED BUGS
- AP-45314 – Performance issues due to SQL query syntax issue.
15 July 2024, Monday
Cygnus build 8.7-ac.2.2
RESOLVED ESCALATIONS
- AE-10828 – Unable to display PowerBI snapshots.
- AE-10898 – Reservation missing from search listing.
12 July 2024, Friday
Cygnus build 8.7-ac.2.1
FIXED BUGS
- AP-45122 – Recurring instance events with multiple resources fail to sync properly due to some resources having empty GUIDs, causing synchronization issues.
Cygnus build 8.7-ac.2
NEW FEATURES & UPDATES
Space Reservations
| Eigenschaften | Description | Impact/Outcome |
| Places – At the Office Improvements | The At the Office building selection dropdown has been enhanced to now allow employees to dynamically search for buildings and load more results during scrolling, significantly reducing the time and effort required to locate specific buildings. |
|
| Reservation Settings Improvements | The tooltips for the Provider Reservations and Recurring Reservations with Conflict settings in Reservations have been updated with the following text for better clarity on the functionality of the feature.
“This setting permits reservations with overlapping conditions to be marked as “Conflict.” Note that these reservations persist, but the host must adjust conflicting parameters to confirm the meeting. Disabling the toggle cancels conflicting meetings outright.” |
Employee Communications
| Eigenschaften | Description | Impact/Outcome |
| Sharebox Improvements | The Sharebox has been updated with a new design, allowing users to publish both user posts and event posts directly to Communities, improving functionality and user experience. | |
| Quick Posts – Events | Employees may now enhance their Events posts by adding conference links and reservation resources. The location field allows for reservation resources to be added, creating the reservation simultaneously with the event.
Additionally, employees may include a conference link using the dedicated link field. |
Digital Signage
| Eigenschaften | Description | Impact/Outcome |
| Device Management Modernization – Phase 2 | In this release of the Device Management Modernization phase, the Device dashboard has been updated with the following features:
Device Licenses Filter
IP Address Column
Updated Column
|
Roadmap Feature |
| Content Scheduling Improvements | Improvements to Content Scheduling provides users with the option of scheduling content without the need to specify an end date, allowing content to run indefinitely.
Unselected “End Date” in content schedules are indicated with the infinity symbol (∞). Conversely, selecting an “End Date” only, defaults the “Start Date” to the current date. Future schedules however will be displayed as a yellow icon, labelled “Future Schedule”, providing a visual cue for upcoming content. |
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| Common Library Microservice Update | The Common Library Microservice has been updated, fixing various bugs and escalations in the following areas:
|
FIXED BUGS
- AP-40007 – Users with pending invitations are displayed in the Management Control permissions list.
- AP-40429 – Incorrect icons are displayed for Geo, Campus, and Floor locations in the Select Location search bar.
- AP-41276 – Unable to generate Space Reservations report past a certain date.
- Ap-43636 – Entering “zone” in the Places search bar without pressing the Enter key, does not return any matches.
- AP-43893 – Deleted users and user groups are not reflected and are still displayed in the Access Permissions tab.
- AP-44600 – The default icon is displayed if an image is not uploaded to the resource.
- AP-44906 – Zones are listed under resources in the Reservations.
RESOLVED ESCALATIONS
- AE-8958 – The number of Published Channels is inaccurately displayed in Device Details.
- AE-10014 – User with permissions cannot edit contents within the playlist channel.
- AE-10027 – Some resources fail to display their Location, Floor ID, and Floor Name values when generating the Reservations Report.
- AE-10076 – Checkpoint filter issue on the Concierge dashboard.
- AE-10332 – Building and Location fields are duplicated on the Visitor Notification email template.
- AE-10531 – Disable content is re-enabled when content is added to the Library folder.
- AE-10613 – Audio playback issues within the playlist channel, due to an unidentified Advanced Channel in the backend overriding all playlist channels.
- AE-10807 – User is unable to access Device Tasks from their location.
13 July 2024, Saturday
Cygnus build 8.7-ac.1.8
(Private Cloud Only Build)
RESOLVED ESCALATIONS
- AE-10898 – Reservation missing from search listing.
11 July 2024, Thursday
Cygnus build 8.7-ac.1.7
(Internal Build)
This is an internal build focused on general platform stability, and maintenance features.
10 July 2024, Wednesday
Cygnus build 8.7-ac.1.6
RESOLVED ESCALATIONS
- AE-10779 – The IoT framework authkey changes after being updated.
- AE-10848 – The IoT service for private clouds is not working.
3 July 2024, Wednesday
Cygnus build 8.7-ac.1.5
FIXED BUGS
- AP-45012 –A 1-second discrepancy between the channel timestamp and the device timestamp in single channel mode results in a persistent “out of sync” status.
RESOLVED ESCALATIONS
- AE-10860 – Unable to login to Appspace due to access to reCaptcha being blocked.
2 July 2024, Tuesday
Cygnus build 8.7-ac.1.4
FIXED BUGS
- AP-44837 – Manual polling timestamps are intermittently lagging by 1 second compared to the PNS (Push Notification Service) timestamps, causing minor discrepancies in the synchronization process.
1 July 2024, Monday
Cygnus build 8.7-ac.1.3
RESOLVED ESCALATIONS
- AE-10864 – Samsung Tizen and BrightSign devices lose communication and are out of sync.
- AE-10865 – Incorrect device status displayed on the new Devices dashboard UI.
29 June 2024, Saturday
Cygnus build 8.7-ac.1.2
FIXED BUGS
- AP-44916 – Retrieving account configuration during an event sync, encounters duplicate dictionary keys, resulting in ArgumentException thrown.
Cygnus build 8.7-ac.1.1
RESOLVED ESCALATIONS
- AE-10811 – Cancelled reservation changes event status from “Cancelled” to “Conflict” during event sync.
28 June 2024, Friday
Cygnus build 8.7-ac.1
NEW FEATURES & UPDATES
Space Reservations
| Eigenschaften | Description | Impact/Outcome |
| Smart Space Suggestions for Reservations | Focused on simplifying the booking experience for users, Appspace introduces the Smart Space Suggestions feature to revolutionize workplace reservations. This advanced functionality provides intelligent recommendations for scheduling meetings, allocation of workspaces, organizing collaborative sessions, and planning events.
With adaptive algorithms and insightful suggestions, Smart Space Suggestions anticipates employee preferences and optimizes resource utilization, enhancing efficiency and productivity. Feature Highlights:
|
Roadmap Feature |
| Places – At The Office UI Improvements | Image placeholders for employees without profile pictures now display the employee’s initials for better identification and visibility in the At The Office tab in Places, instead of the default user silhouette. | |
| Concierge – Support for Private Reservations | Private Reservations is now supported in the Concierge view, ensuring reservation details are hidden from the Concierge, and only visible to attendees and the organizer. | |
| Outlook Plugin Enhancement | The Outlook plugin now utilizes Microsoft Outlook’s native Booking on Behalf process, ensuring the organizer field syncs with the selected calendar provider. | |
| New Reservations Setting – Default Attendance | The Default attendees to virtual is a new Reservations setting allowing administrators to set the default attendance of attendees to “Virtual” for reservations, providing a convenient option for organizations to streamline virtual attendees in remote environments. | The new “Default attendees to virtual” reservation setting is available in the Einstellungen tab in Reservations. |
| New Reservations Setting – Hide Reservations in User Profile | The Hide reservations in user profile is a new Reservations setting allowing administrators to disable or hide the Reservations tab in the Employee App User Profile, increasing privacy while minimizing distractions by ensuring colleagues only view pertinent information of the employee. | The new “Hide reservations in user profile” reservation setting is available in the Einstellungen tab in Reservations. |
Employee Communications
| Eigenschaften | Description | Impact/Outcome |
| Artificial Intelligence (AI) Translations |
Introducing our new AI-based multilingual Translation feature, designed to enhance content creation by offering multiple language versions tailored to users’ preferences. Leveraging artificial intelligence for contextual understanding, this system dynamically generates content in various languages, ensuring users receive information in their preferred language. Feature Highlights:
|
Roadmap Feature This feature will be developed in multiple phases. |
|
Channels and Topics Improvements |
Channels:
Topics:
|
This behavior is not applicable when Channels and Topics are created via the Admin console. |
| Editor Improvements | Support for Multiple Authors
New Preview Modal
WebP Image Support
|
|
| Home Page Themes for Employee App | Home Page Themes now include a customization option allowing administrators to configure the number of shortcuts displayed per row on the Employee App mobile. |
Digital Signage
| Eigenschaften | Description | Impact/Outcome |
| On-Screen Engagement – QR Codes and Reactions | Introducing the On-Screen Engagement feature, designed to enhance interaction with digital signage and Employee Communications content. This feature integrates QR codes on signage screens, allowing users to effortlessly access additional information by scanning the codes with their mobile devices.
Feature Highlights:
This feature enriches the viewing experience, promotes collaboration, and provides a comprehensive strategy for driving engagement through digital signage. |
Roadmap Feature |
| Microsoft Teams Rooms Integration | Introducing the groundbreaking Microsoft Teams Rooms (MTR) integration, enabling organizations to effortlessly manage and display Appspace digital signage content on MTR devices. With seamless integration and ease of use, this feature maximizes screen real estate, consolidates messaging, enhances communication, and elevates the end-user experience across the organization.
In this Limited Release, Appspace will only support and certify upon Windows-based MTR devices, to ensure compatibility and performance as referenced here: https://learn.microsoft.com/en-us/microsoftteams/rooms/certified-hardware?tabs=Windows |
Roadmap Feature
Limited Release |
| Real-Time App Communication – Channel Updates | The Appspace App is enhanced by leveraging the real-time app communication architecture, and replacing the current polling method. This upgrade will significantly improve user experience, reduce perceived issues, and decrease the load on our cloud infrastructure. Additionally, it will enable future capabilities and functionalities.
In this release, we introduce the new Push Notification mechanism that ensures Appspace registered devices receive immediate push notifications when Channels are published or modified, including playlist content changes by an Author. |
Roadmap Feature |
| BrightSign – Device Properties Control | BrightSign’s OS version 8.2.72 and BrightAuthor version 1.6.29 introduced a new feature that allows users to view and modify settings through the BSN.cloud Properties Panel oder API.
Leveraging on this feature, organizations now have the capabilities of controlling Appspace App device properties via BSN.cloud. |
To ensure backward compatibility, this feature must be enabled in custom presentations or plugins, as the supervisor will not apply these settings by default.
Natively supported and enabled in BrightAuthor presentations version 1.6.29 or later, but requires manual activation for custom scripts. |
| Appspace App for Devices – Support for Windows 11 | Support for Windows 11 on Appspace App for Devices. | Firmware Support |
| Appspace App for Devices – Support for iOS 17 | Support for iOS 17 on Appspace App for Devices. | Firmware Support |
| Appspace App for Devices – Support for ChromeOS 120 | Support for ChromeOS 120 on Appspace App for Devices. | Firmware Support |