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{{Infobox company
| name = Amdocs Limited
| image =
| image_caption = Amdocs facility in [[Ra'anana, Israel]] in 2022
| type = [[Public company|Public]]
| traded_as = {{ubl|{{NASDAQ|DOX}}|[[Russell 1000]] component}}
| founders = {{ubl|Avinoam Naor|Boaz Dotan|[[Morris Kahn]]}}
| revenue = {{increase}} {{US$|4.
| operating_income = {{
| net_income = {{decrease}} US$
| assets = {{
| equity = {{
| predecessor = Aurec Information & Directory Systems
| founded = {{Start date and age|1982}} in Israel<ref name="incorporation">{{cite web|url=http://www.amdocs.com |title=Amdocs Website |publisher=Amdocs.com |access-date=26 January 2013}}</ref>
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| key_people = {{Plainlist|
* Shuky Sheffer ([[Chief executive officer|CEO]])
* Tamar Rapaport-Dagim ([[Chief financial officer|CFO]] & [[Chief operating officer|COO]])
}}
| industry = Software
| num_employees = 30,
| website = {{url|amdocs.com}}
| footnotes = Financials {{asof|
}}
'''Amdocs''' ({{lang-he|אמדוקס}}) is
==Overview==
Amdocs provides software and services for communications and media service providers.<ref name="STLPD Sept2017">{{cite news |title=Amdocs buys land for new office campus in Israel |last1=Brown |first1=Lisa |url=https://www.stltoday.com/news/local/business/amdocs-buys-land-for-new-office-campus-in-israel/article_893f9be9-0f70-5a38-8ce8-3bb8f854ec1e.html |work=St. Louis Post-Dispatch |date=September 13, 2017 |access-date=October 20, 2023}}</ref> The company operates in more than 90 countries,<ref name="Calcalistech 2018">{{cite news |title=
Amdocs to Acquire Premium Content Provider Vubiquity for $224 Million |last1=Reich |first1=Dror |url=https://www.calcalistech.com/ctech/articles/0,7340,L-3730888,00.html |work=Calcalistech |date=January 31, 2018 |access-date=October 20, 2023}}</ref> with its headquarters in [[St. Louis, Missouri]],<ref name="Amdocs 2022 20-F">{{cite web |title=2022 Annual Report |last1= |first1= |url=https://www.amdocs.com/insights/annual-report/annual-report-2022 |work=Amdocs |date=September 30, 2022 |access-date=November 8, 2023}}</ref> and has approximately 30,000 employees globally as of 2022.<ref name="Amdocs 2022 form 20-F">{{cite web |title=Form 20-F |last1= |first1= |url=https://investors.amdocs.com/node/15371/html |work=Amdocs |page=53|date=December 13, 2022 |access-date=October 20, 2023}}</ref> Shuky Sheffer is the [[chief executive officer]] (CEO) and president.<ref name="STLPD Aug2018">{{cite news |title=Amdocs names new CEO as it reaches $1 billion quarterly revenue mark for first time in company history |last1=Feldt |first1=Brian |url=https://www.stltoday.com/business/local/amdocs-names-new-ceo-as-it-reaches-1-billion-quarterly-revenue-mark-for-first-time/article_af729d6d-481b-50c5-b9ec-a52dc7b3e841.html |work=St. Louis Post-Dispatch |date=August 1, 2018 |access-date=October 20, 2023}}</ref> Amdocs has been traded on the [[Nasdaq]] global select market since December 2013.<ref>{{Cite web|url=https://nasdaqtrader.com/TraderNews.aspx?id=dtn2013-58|title=Data Technical News #2013 - 58 Amdocs Management Limited to Begin Listing on NASDAQ on Friday, December 20, 2013|website=nasdaqtrader.com}}</ref>
== History ==
===Early years and IPO===
The company was founded in 1982 in [[Israel]] as an offshoot of [[Golden Pages]], the Israeli phone directory company, which was owned by the [[Aurec Group]] headed by [[Morris Kahn]].<ref>{{cite web |url=https://www.forbes.com/lists/2010/10/billionaires-2010_Morris-Kahn_C4EV.html |title=#937 Morris Kahn |work=Forbes.com |date=12 February 2010 |access-date=26 January 2013 |archive-date=18 January 2013 |archive-url=https://web.archive.org/web/20130118193750/http://www.forbes.com/lists/2010/10/billionaires-2010_Morris-Kahn_C4EV.html |url-status=dead }}</ref> In 1982, Boaz Dotan became Amdocs' first President and CEO. Together with others at Golden Pages, Kahn developed a billing software program for phone directory companies and with Boaz Dotan established a company called Aurec Information & Directory Systems to market this product.<ref name=Haaretz9511>{{cite news|last1=Georgi|first1=Anat|last2=Grimland|first2=Guy |title=Confessions of a 'start-up junkie'|url=https://www.haaretz.com/1.5009992|access-date=26 January 2022|newspaper=Haaretz|date=9 May 2011}}</ref><ref>{{cite web▼
▲
In 1985, [[Southwestern Bell Corporation]] acquired a 50 percent ownership share of Aurec Information & Directory Systems, and its name was changed to Amdocs. Within two years, the Aurec Group sold off all its holdings in Amdocs for almost US$1 billion.<ref name="Haaretz9511" /> Between 1990 and 1995, Amdocs took its initial diversification steps, expanding first into the wireline telephony market and then the mobile space.<ref>{{cite book |title=International Directory of Company Histories, ''Vol. 47'' |date=2002 |publisher=[[St. James Press]] |chapter=Amdocs Ltd.}}</ref> Avi Naor replaced Dotan in 1995.<ref name="TheMarker Mar2002"/> In June 1998, Amdocs held an [[initial public offering]] on the New York Stock Exchange.<ref name=Haaretz9511/>
===Expansion===
Following its IPO, Amdocs expanded by acquiring additional billing and [[customer relationship management]] companies and building its application creation capabilities.<ref name="LR 2013">{{cite news |title=Amdocs Ain't What It Used to Be |last1=Le Meistre |first1=Ray |last2=Baumgartner |first2=Jeff |url=https://www.lightreading.com/finance/amdocs-ain-t-what-it-used-to-be |work=[[Light Reading]] |date=February 5, 2013 |access-date=October 23, 2023}}</ref> In 1999, the company moved into managed services when it acquired International Telecommunication Data System Corporation.<ref name="NYT 1999">{{cite news |title=Amdocs plans acquisition to increase billing business |last1= |first1= |url=https://www.nytimes.com/1999/09/08/business/company-news-amdocs-plans-acquisition-to-increase-billing-business.html |work=[[Bloomberg News]] |date=September 8, 1999 |access-date=October 20, 2023}}</ref>
Companies acquired in the early 2000s include DST Innovis,<ref>{{cite web |url=https://www.bizjournals.com/sacramento/stories/2005/07/04/daily4.html |title=DST Innovis sells for $238 million |date=July 5, 2005 |website=Biz Journals |access-date=April 29, 2020}}</ref> XACCT Technologies,<ref>{{cite news |url=https://www.lightreading.com/cable-technology/amdocs-buys-xacct-at-last- |title=Amdocs Buys Xacct |date=December 22, 2003 |website=Light Reading |access-date=March 11, 2024}}</ref> [[Cramer Systems]],<ref>{{cite news |url=https://www.lightreading.com/oss-bss-cx/amdocs-snaps-up-cramer |title=Amdocs Snaps Up Cramer |last=Willing |first=Nicole |date=July 19, 2006 |website=Light Reading |access-date=April 29, 2020}}</ref> and [[Sigvalue]].<ref>{{cite web |url=https://www.reuters.com/article/amdocs-sigvalue/amdocs-to-buy-israels-sigvalue-for-85-mln-report-idUSL0310324020070103 |title=Amdocs to buy Israel's SigValue for $85 mln-report |date=January 21, 2007 |website=Reuters |access-date=April 29, 2020}}</ref> Dov Baharav succeeded Naor as CEO in 2002,<ref name="TheMarker Mar2002">{{cite news |title=Avi Naor steps down as Amdocs CEO, CFO Dov Baharav takes over |last1=Yom Tov |first1=Shirley |url=https://www.themarker.com/misc/2002-03-13/ty-article/0000017f-f47c-d044-adff-f7fd58520000 |work=[[The Marker]] |date=March 13, 2002 |access-date=October 20, 2023}}</ref> and Eli Gelman held the role starting in November 2010.<ref>{{cite web |url=https://www.calcalistech.com/ctech/articles/0,7340,L-3743488,00.html |title=Amdocs CEO Eli Gelman to Step Down Effective October 2018 |last=Baumer |first=Lilach |date=January 8, 2018 |website=Calcalist |access-date=April 29, 2020}}</ref>
In early 2000, federal agencies conducted a counterintelligence investigation to determine if Amdocs was being used by Israel to eavesdrop on U.S. government communications. The investigation found no evidence of such activity.<ref>{{cite news |last=Johnston |first=David |date=May 6, 2000 |title=Israeli Spy Inquiry Finds Nothing, Officials Say |url=https://www.nytimes.com/2000/05/06/us/israeli-spy-inquiry-finds-nothing-officials-say.html |access-date=October 5, 2017 |website=[[The New York Times]]}}</ref> Concerns were also raised about potential mishandling of data.<ref>{{cite web |date=2013-07-23 |title=Censored Israeli Software Spying On US: Amdocs Comverse Infosys - Carl Cameron Dec 2001 |url=https://archive.org/details/CensoredIsraeliSoftwareSpyingOnUSAmDocsComverseInfosysCarlCameronDec2001 |access-date=2024-02-08 |publisher=Internet Archive |quote=8:44 ...What US government officials are worried about however, is the possibility that Amdocs data could get into the wrong hands...}}</ref>
In 2005, Amdocs was suspected of [[industrial espionage]] when it hired a [[private investigator]] who allegedly spied on a [[Globes (newspaper)|''Globes'']] journalist. In 2009, the South African [[State Security Agency (South Africa)|State Security Agency]] suspected Amdocs was being used by [[Mossad]] to spy on South African citizens.<ref>{{Cite web |last=Sharvit |first=Noam |date=2005-05-31 |title=Amdocs exec questioned in industrial espionage affair - Globes |url=https://en.globes.co.il/en/article-919329#! |access-date=2024-03-06 |website=[[Globes (newspaper)|Globes]] |language=en}}</ref><ref>{{Cite news |last=Singer-Heruti |first=Roni |date=May 31, 2005 |title=Amdocs Execs Face Questioning |url=https://www.haaretz.com/2005-05-31/ty-article/amdocs-execs-face-questioning/0000017f-e974-dc91-a17f-fdfd7d040000 |access-date=2024-03-06 |work=[[Haaretz]] |language=en}}</ref><ref>{{Cite web |title=Spy Cables: Were Israeli spies tapping SA cellphones? |url=https://www.news24.com/news24/spy-cables-were-israeli-spies-tapping-sa-cellphones-20150430 |access-date=2023-02-14 |website=[[News24 (website)|News24]] |language=en-US}}</ref>
Amdocs continued to expand via mergers and acquisitions in the 2010s, purchasing firms such as [[Bridgewater Systems]] in 2011,<ref>{{Cite web |title=Amdocs Buys Bridgewater Systems |url=https://www.forbes.com/2011/06/17/amdocs-to-acquire-bridgewater-systems-marketnewsvideo.html |access-date=2024-01-30 |website=Forbes |language=en}}</ref> the [[business support system]] portion of [[Comverse Technology]],<ref>{{cite web |url=https://telecoms.com/418812/amdocs-acquires-comverse-bss-business-for-272m/ |title=Amdocs acquires Comverse BSS business for $272m |last=Bicheno |first=Scott |date=April 30, 2015 |website=Telecoms |access-date=April 28, 2020}}</ref> and content monetization, processing and distribution software company [[Vubiquity]] in 2018.<ref name="vubiquitydeal">{{cite web |url=https://labusinessjournal.com/news/2018/jan/31/vubiquity-be-acquired-224-million-amdocs/ |title=Vubiquity to Be Acquired for $224 Million by Amdocs |last=Reim |first=Garrett |date=January 31, 2018 |website=LA Business Journal |access-date=June 30, 2020}}</ref> Shuky Sheffer replaced Gelman as Amdocs' President and CEO in October 2018.<ref name="STLPD Aug2018">{{cite news |title=Amdocs names new CEO as it reaches $1 billion quarterly revenue mark for first time in company history |last1=Feldt |first1=Brian |url=https://www.stltoday.com/business/local/amdocs-names-new-ceo-as-it-reaches-1-billion-quarterly-revenue-mark-for-first-time/article_af729d6d-481b-50c5-b9ec-a52dc7b3e841.html |work=St. Louis Post-Dispatch |date=August 1, 2018 |access-date=October 20, 2023}}</ref> Amdocs acquired [[Openet]], a provider of 5G charging, policy and cloud technologies, in 2020.<ref>{{cite web | last=Robuck | first=Mike | title=Amdocs wraps-up $180 million deal to buy Openet | website=Fierce Telecom | date=12 August 2020 | url=https://www.fiercetelecom.com/telecom/amdocs-wraps-up-180-million-deal-to-buy-openet | access-date=25 February 2024}}</ref> Amdocs further expanded into [[cloud computing]] in 2021 with the acquisitions of Sourced, a Canadian company specializing in cloud transitioning.<ref name="FierceTelecom May2021">{{cite news |title=Amdocs scoops up Sourced for $75M to boost cloud migrations |last1=Goovaerts |first1=Diana |url=https://www.fiercetelecom.com/telecom/amdocs-scoops-up-sourced-for-75m-to-boost-cloud-migrations |work=Fierce Telecom |date=May 13, 2021 |access-date=November 22, 2023}}</ref>
Amdocs launched a [[generative artificial intelligence|generative AI]] framework in 2023 called amAIz, designed for [[telephone company|telecommunications service providers]]<ref name="LR June2023">{{cite news |title=Amdocs tempts telcos with generative AI support |last1=Morris |first1=Anne |url=https://www.lightreading.com/ai-machine-learning/amdocs-tempts-telcos-with-generative-ai-support |work=[[Light Reading]] |date=June 5, 2023 |access-date=October 23, 2023}}</ref> and built using [[Nvidia]]'s AI foundry service, which runs on [[Microsoft Azure]].<ref name="RCRwireless November2023">{{cite web |title=Amdocs will use the Nvidia AI foundry service to build custom large language models for telcos |last1=Sbeglia Nin |first1=Catherine |url=https://www.rcrwireless.com/20231116/ai-ml/amdocs-to-create-telco-specific-genai-models-using-nvidia-service |work=RCR Wireless News |date=November 16, 2023 |access-date=December 1, 2023}}</ref>
==See also==
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[[Category:Software companies of Israel]]
[[Category:Private equity portfolio companies]]
[[Category:Telecommunications
[[Category:1982 establishments in Missouri]]
[[Category:1998 initial public offerings]]
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