Content deleted Content added
Remove blatant advertising Tags: Reverted section blanking |
LendingNext (talk | contribs) →External links: Added template. |
||
(33 intermediate revisions by 19 users not shown) | |||
Line 1:
{{Short description|South Korean credit card company}}
{{Multiple issues|
{{Advert|date=July 2019}}
Line 7 ⟶ 8:
| name = Hyundai Card
| logo = Hyundai Card logo.svg
| key_people = Ted Chung
| industry = [[
| products =
| revenue = {{profit}}
| operating_income = {{profit}}
| net_income = {{profit}}
| assets = {{KRW
| homepage =
| foundation = 2001
| location = [[Seoul]], [[South Korea]]
}}
'''Hyundai Card''' (
==History==
In October 2001, [[Hyundai Motor Group]] acquired [[Diners Club International|Diners Club]] Korea and changed its name to Hyundai Card Co., Ltd.<ref name=":1" />
In 2003, they launched the Hyundai Card M which offered discounts of up to {{KRWConvert|500|k|year=2006}} to members when purchasing a Hyundai or Kia vehicle.<ref>{{Cite web |date=19 May 2006 |title=[금융 부가 서비스는 돈이다] 현대카드 '세이브 포인트 제도' |url=https://n.news.naver.com/mnews/article/011/0000133048?sid=101 |access-date=2024-01-21 |website=[[Naver News]] |language=ko}}</ref> By 2009, the Hyundai Card M had more than 6 million members.<ref name=":2">{{Cite web |last=Kim |first=Jae-kyoung |date=2009-06-10 |title=Successful Joint Venture Boosts Hyundai Card |url=https://www.koreatimes.co.kr/www/tech/2024/01/419_46565.html |access-date=2024-01-21 |website=[[The Korea Times]] |language=en}}</ref>
In July 2013, the company announced “Hyundai Card Chapter Two,”
In October 2015, the company launched
2015 saw the launch of Hyundai Card's first private label credit card ([[Private label#In finance|PLCC]]). They have since introduced partnerships with more than 11 brands including convenience store chain [[Emart]], [[Hyundai Motor Company|Hyundai Motor]], [[EBay|eBay Korea]], [[Costco]], [[Korean Air]], [[Starbucks]], [[Naver]] and fashion commerce platform Musinsa.<ref>{{Cite web |last=Kim |first=Jee-hee |date=2021-03-20 |title=Private label credit cards issued for data and growth |url=https://koreajoongangdaily.joins.com/2021/03/20/business/finance/plcc-hyundai-card-samsung-card/20210320070110313.html |access-date=2024-01-21 |website=[[Korea JoongAng Daily]] |language=en}}</ref> Their PLCC with eBay Korea acquired 420,000 customers within a year, gaining 700,000 users by January 2020.<ref>{{Cite web |last=Kim |first=Bo-eun |date=2020-02-18 |title=Private label credit cards boost Hyundai Card's competitiveness |url=https://www.koreatimes.co.kr/www/biz/2024/01/126_283672.html |access-date=2024-01-21 |website=[[The Korea Times]] |language=en}}</ref>
As of the end of 2020, Hyundai Card had 8.9 million credit cardholders, and posted KRW 12.2 trillion in credit purchase volume. The company is spurring global expansion with its first overseas branch in Tokyo in August, 2020.<ref name=":0">{{Cite web |title=Company Overview < About Us < About Hyundai Card |url=https://about.hyundaicard.com/common/en/pageView.hc?id=ceabi0201_01 |access-date=2021-07-30 |website=about.hyundaicard.com}}</ref> As of April 2021, Hyundai Card has 9.15 million credit cardholders.
In March 2023, the company introduced [[Apple Pay]] for the first time in South Korea.<ref>{{Cite web|title=Apple Pay, 대한민국 출시|url=https://www.apple.com/kr/newsroom/2023/03/apple-pay-launches-in-south-korea/|access-date=2023-05-23|website=Apple|date=21 March 2023|language=ko}}</ref> The following month, Hyundai Card gained 335,000 new members, up 156% from the same period the previous year.<ref>{{Cite web |last=Suk-yee |first=Jung |date=2023-05-05 |title=Apple Pay Fuels 156% Increase in New Hyundai Card Issuances |url=https://www.businesskorea.co.kr/news/articleView.html?idxno=114134 |access-date=2024-01-21 |website=Business Korea |language=en}}</ref>
=== Investments ===
In 2005, [[General Electric]] Consumer Finance (also known as [[GE Capital]]) invested {{KRWConvert|678.3|b|year=2005}} into the credit card company.<ref name=":2" />
However, in 2017, they sold their 43% stake, equating to 69 million shares.<ref>{{Cite news |last=Kim |first=Hyun-joo |date=1 February 2017 |title=GE to sell entire stake in South Korea's Hyundai Card |url=https://www.reuters.com/article/us-hyundai-card-m-a-hyundai-comm-idUSKBN15G3O4/ |access-date=21 January 2024 |work=Reuters}}</ref> Hyundai Commercial bought 30.5 million shares for {{KRWConvert|298|b}} making them the 2nd largest shareholder after [[Hyundai Motor Company|Hyundai Motor]] (37%). The remainder was bought by Singaporean [[sovereign wealth fund]] [[GIC (sovereign wealth fund)|GIC]], and two [[private equity firm]]s: Hong-Kong based [[Affinity Equity Partners]] & Amsterdam-based [[AlpInvest Partners|AlpInvest]].<ref>{{Cite web |last=An |first=Seung-mi |date=2 February 2017 |title=GE sells entire stake to exit Hyundai Card |url=https://m.theinvestor.co.kr/view.php?ud=20170202000616 |access-date=2024-01-21 |website=The Investor |language=en}}</ref>
Then, in 2021, AlpInvest, Affinity Equity Partners and GIC all sold their stakes to Taiwan-based [[Fubon Financial Holding Co.|Fubon Financial]], reportedly due to the sluggish progress of its initial public offering ([[Initial public offering|IPO]]).<ref>{{Cite web |last=Park |first=Jae-hyuk |date=2021-08-17 |title=Affinity, GIC, AlpInvest exit Hyundai Card |url=https://www.koreatimes.co.kr/www/biz/2024/01/175_314042.html |access-date=2024-01-21 |website=[[The Korea Times]] |language=en}}</ref> In 2022, Fubon Financial increased their ownership of Hyundai Card to 19.98%.<ref>{{Cite web |last=Min-kyung |first=Jung |date=2022-05-20 |title=Taiwan’s Fubon Financial becomes third-largest shareholder in Hyundai Card |url=https://www.koreaherald.com/view.php?ud=20220520000488 |access-date=2024-01-21 |website=[[The Korea Herald]] |language=en}}</ref>
=== Controversies ===
In August 2017, Hyundai Card held an [[Ariana Grande]] concert and was criticized for their handling of the US artist's performance.<ref>{{Cite web |date=2017-08-16 |title=Korean fans slam 'unprofessional' Ariana Grande |url=https://www.koreatimes.co.kr/www/art/2024/01/690_234852.html |access-date=2024-01-21 |website=[[The Korea Times]] |language=en}}</ref> She arrived in Korea just 3 hours before the start of the concert, meaning there was no meet-and-greet or pre-show rehearsal which fans had paid up to {{KRWConvert|650|k}} to see.<ref>{{Cite web |title=Hyundai Card issues apologies for controversies surrounding Ariana Grade’s Seoul concert |url=http://kpopherald.koreaherald.com/view.php?ud=201708171651080625646_2 |access-date=2024-01-21 |website=[[Kpop Herald]]}}</ref> Grande was also the target of online ire due to her apparent indifferent attitude towards her Korean fans.<ref>{{Cite web |last=Dong-woo |first=Chang |date=2017-08-17 |title=Hyundai Card apologizes for controversial Ariana Grande concert |url=https://en.yna.co.kr/view/AEN20170817009900315 |access-date=2024-01-21 |website=[[Yonhap News Agency]] |language=en}}</ref> The concert came just months after the [[Manchester Arena bombing]], in which 22 fans died in a terrorist attack at one of her UK performances.
The Hyundai Card CEO released a statement criticising Grande, stating her actions left "much to be desired" and that "[Grande] arriving right before the concert and leaving immediately, avoiding the press has left the impression as if the concert itself was mechanical".<ref>{{Cite web |last=Lee |first=Alex |date=17 August 2017 |title=Hyundai Card CEO apologizes for controversial Ariana Grande concert |url=https://m.theinvestor.co.kr/view.php?ud=20170817000929 |access-date=2024-01-21 |website=The Investor |language=en}}</ref>
In 2023, the card company organized a [[Bruno Mars]] concert in Seoul and received backlash from concertgoers for supposedly giving preferential treatment to celebrities.<ref>{{Cite web |last=Cho |first=Yong-jun |date=2023-06-21 |title=Bruno Mars concert organizer denies stars were given special treatment for front-row tickets |url=https://koreajoongangdaily.joins.com/2023/06/21/entertainment/musicPerformance/Bruno-Mars-Hyundai-CArd-Concert/20230621112017701.html |access-date=2024-01-21 |website=[[Korea JoongAng Daily]] |language=en}}</ref> It was speculated that celebrities, such as members of [[BTS]] and [[Blackpink|BLACKPINK]], were given free front-row seats.<ref>{{Cite web |title=Organizers for Bruno Mars' Seoul concert deny celebrities were given preferential treatment after many seen in 'good' seats |url=https://www.allkpop.com/article/2023/06/organizers-for-bruno-mars-seoul-concert-deny-celebrities-were-given-preferential-treatment-after-many-seen-in-good-seats |access-date=2024-01-21 |website=[[Allkpop]] |language=en}}</ref> An apology was issued by Hyundai Card Vice Chairman, promising to "pay closer attention to these matters".<ref>{{Cite web |title=Hyundai Card Vice Chairman offers an apology over the celebrity preferential treatment controversy surrounding Bruno Mars' Seoul concert |url=https://www.allkpop.com/article/2023/06/hyundai-card-vice-chairman-offers-an-apology-over-the-celebrity-preferential-treatment-controversy-surrounding-bruno-mars-seoul-concert |access-date=2024-01-21 |website=[[Allkpop]] |language=en}}</ref>
==Products==
The company also simplified its credit card portfolio by categorizing products into two in terms of the types of customer rewards ─ points and discounts. Its points-focused card series include M·M2·M3 BOOST, T3, and ZERO·ZERO MOBILE. Meanwhile, its discounts-focused products include X·X2·X3 BOOST, DIGITAL LOVER, and ZERO·ZERO MOBILE. In April 2021, Hyundai Card launched Z Series which consist of three types of cards – Z Family, Z Work and Z Ontact – depending on the areas the cards offer heavy discounts.
===Premium Card===
* 2005 - the Black
* 2006 - the Purple
* 2008 - the Red
* 2018 - the Green
* 2020 - the Pink<ref>{{Cite web|date=2021-05-26|title=Hyundai Card unveils 'the Pink' for young premium shoppers|url=https://newsroom.hcs.com/front/board/Hyundai-Card-unveils-the-Pink-for-young-premium-shoppers?country=en|access-date=2021-07-30|website=Hyundai Card·Hyundai Capital Newsroom|language=en}}</ref><ref>[https://www.economist.com/news/finance-and-economics/21589470-it-getting-harder-make-money-worlds-most-prolific-card-users-swipe A swipe at profits], ''The Economist'', November 9, 2013</ref><ref>[http://www.hankyung.com/news/app/newsview.php?aid=2006121855561 현대카드-더 퍼플, 상위 5%만을 위한 프리미엄 카드], ''Hankyung'', December 19, 2006</ref><ref>[http://www.fnnews.com/news/201103152155579270?t=y 현대카드/더 레드], ''FinancialNews'', March 15, 2011</ref>
===Point Card===
M·M2·M3 BOOST, T3, ZERO·ZERO MOBILE Edition2 (points-focused)<ref name="With Numbers Without Numbers 2016">[http://about.hyundaicard.com/cei/fi/ceifi0301_01.hc With Numbers Without Numbers 2016] Hyundai Card, 2016</ref>
===Discount Card===
X·X2·X3 BOOST, DIGITAL LOVER, ZERO·ZERO MOBILE Edition2 (discounts-focused)<ref name="With Numbers Without Numbers 2016"/>
=== Z Card ===
Z family, Z work, Z ontact <ref>{{Cite web|last=Young-won|first=Kim|date=2021-04-05|title=Hyundai Card rolls out credit card with plentiful benefits|url=http://www.koreaherald.com/view.php?ud=20210405000889|access-date=2021-07-30|website=[[The Korea Herald]]|language=en}}</ref>
=== Private Label Credit Card (PLCC) ===
[[American Express]] Green/Gold/Platinum, MUSINSA Hyundai Card, Socar Hyundai Card, Baemin Hyundai Card, [[Starbucks]] Hyundai Card, [[Korean Air]] Hyundai Card, [[GS Caltex]] Hyundai Card, SSG.COM Hyundai Card, Emart eCard, [[Costco]] Reward Hyundai Card, [[Hyundai Motor Group|Hyundai]] BLUEmembers Card, [[Kia]] Members Card, [[Genesis Motor|Genesis]] Hyundai Card, Smile Card ([[eBay]])<ref>{{Cite web|date=2021-06-08|title=Hyundai Card PLCC connects all lifestyle aspects|url=https://newsroom.hcs.com/front/board/Hyundai-Card-PLCC-connects-all-lifestyle-aspects?country=en|access-date=2021-07-30|website=Hyundai Card·Hyundai Capital Newsroom|language=en}}</ref>
==Corporate Culture==
===Company Slogan===
* '''Strategy + Execution:''' There can be no execution without strategy and no strategy without execution.
* '''Speed:''' Speed is the only variable separating winners and losers in the final match.
* '''Never-ending Change:''' Existence requires continuous change.
* '''Diverse yet United:''' Top-level organizations are built upon diverse elements working together in tandem.
==Digital Transformation Hyundai Card==
Line 42 ⟶ 90:
===Digital Hyundai Card Project===
The
=== Hyundai Card App 3.0 ===
Hyundai Card app 3.0, launched after its renewal, has been designed to maximize user convenience by offering information optimized for respective users. The app is equipped with a "Dual Home" structure, which divides the user's favorite menus into two categories. "Account Home" has adopted a highly legible interface, allowing users to browse their card spending data at a glance, whereas "Content Home" comes up with varied content deemed to be interesting for users after [[artificial intelligence]] analyzes their tastes and patterns.<ref>{{Cite web|date=2021-03-17|title=현대카드 앱 3.0 출시… AI 분석 통해 맞춤형 콘텐츠 제공|url=https://biz.chosun.com/site/data/html_dir/2020/08/11/2020081101159.html|access-date=2021-07-30|website=
=== Hyundai Card Spending Care by Personetics ===
Hyundai Card deployed an [[Artificial intelligence|AI]]-based digital service jointly developed with [[Personetics Technologies|Personetics]], an Israeli [[Financial technology|fintech]] company. The developed feature added to the Hyundai Card smartphone app analyzes each
==Branding==
Line 61 ⟶ 109:
In February 2013, '''Hyundai Card Design Library''', located in Gahoe-dong, central Seoul, displays 18,000 design-related books that have been published at home and abroad. About 70 percent of the books are rarely procured across the world, among which about 3,000 books are either out of print or had not been introduced here.<ref>[http://khnews.kheraldm.com/view.php?ud=20130218000846&md=20130221004711_BL Hyundai Card opens world’s largest design library], ''The Korea Herald'', February 18, 2013</ref>
'''Hyundai Card CARD FACTORY''' is located on the ninth floor of the
'''Hyundai Card Cooking Library''' is a space that captures knowledge, culture, and lifestyle allowing everyone to experience culinary charm.<ref>[http://english.donga.com/List/3/all/26/405705/1 esign library opened in Seoul], ''dongailbo'', February 19, 2013</ref>
'''Hyundai Card Art Library''', which opened in August 2022, is located on the main street of Itaewon in Seoul. The library is a space containing books that are related to artists and works recognized for their historical value and the philosophy of Hyundai Card. The Complete Collection such as Parkett, every exhibition book of the Museum of Modern Art in New York, a catalog of all the main exhibitions of the Venice Biennale, and the Moving Image Room are displayed.<ref>{{Cite news |title=Hyundai Card opens Art Library, filled with contemporary art books, in Itaewon |work=[[Korea JoongAng Daily]] |url=https://koreajoongangdaily.joins.com/2022/08/09/culture/artsDesign/korea-hyundai-card-art-library/20220809152822166.html |access-date=August 9, 2022}}</ref>
===Culture Branding===
'''Hyundai Card Culture Project''' have been held since 2011, ranging from musical concerts to exhibitions and others.<ref>[
==Corporate social responsibility==
'''1913 Songjeong Station Market Project''' is the latest work of Hyundai
'''Bongpyeong Market Project''' in 2014 conserved the basic infrastructure of the market and adopted exterior design in each shops under the slogan of “Development for Sustainability”, encouraging merchants to strive for change.<ref>[http://koreajoongangdaily.joins.com/news/article/Article.aspx?aid=2999118 Hyundai Card adopts innovative design for cultural patronage projects], ''Korea Joongang Daily''.,December 21, 2014</ref> '''Dream Realization Project''' has helped mom and pop store owners to give a boost to their operation by adopting design factors. A total of 10 stores ranging from grocery, bistro, beauty shop, delicatessen and others have been provided with management consulting, interior redesigning and others to change their operations. The stores have since then seen a sales rise by an average of two-folds.<ref>[http://www.etnews.com/20160111000294 현대카드, 드림실현 프로젝트 ‘우리동네 슈퍼’ 오픈], ''ETNEWS'', January 11, 2016</ref> '''Hyundai Card Gapado Project''' is The Gapado Island situated off the southern coast of Jeju Island at one point in time experienced damage. Hyundai has with steadfast efforts turned Gapado Island into a success story and continues its transformation towards becoming a sustainable island where ecology, economy, and culture tranquilly co-exist.<ref>[https://www.koreatimes.co.kr/www/culture/2018/09/141_247555.html Tiny island undergoes beautification project], ''The Korea Times'', April 9, 2018</ref> ==References==
Line 76 ⟶ 132:
==External links==
* [http://about.hyundaicard.com/ceh/ho/cehho0101_01.hc Hyundai Card Site]
* [https://newsroom.hcs.com/front/main/glMain Hyundai Card Newsroom]
* [http://www.hyundaicard.com Hyundai Card Homepage {{in lang|ko}}]
* [[Costco]]
{{Hyundai Motor Group}}
{{Credit cards}}
{{Authority control}}
|