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{{short description|Hospital in East Grinstead}}
{{For|other hospitals with the same name (see list) |Victoria Hospital (disambiguation){{!}}Victoria Hospital}}
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{{Other uses|Victoria Hospital (disambiguation)}}
{{EngvarB|date=October 2017}}
{{EngvarB|date=October 2017}}
{{Use dmy dates|date=October 2017}}
{{Use dmy dates|date=October 2017}}
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{{Other uses|Victoria Hospital (disambiguation)}}
{{Infobox hospital
{{Infobox hospital
| Name = Queen Victoria Hospital
| Name = Queen Victoria Hospital
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| Caption = Queen Victoria Hospital
| Caption = Queen Victoria Hospital
| Logo = <!-- optional -->
| Logo = <!-- optional -->
| Location = [[East Grinstead]]
| location = [[East Grinstead]], West Sussex, England
| HealthCare = [[National Health Service (England)|National Health Service]]
| Region = West Sussex
| State = England
| Type =
| Country = UK
| HealthCare = NHS
| Type = Specialist and [[Foundation Trust]]
| Speciality = [[Burn]]s, [[Corneo-plastic]], [[Maxillo-Facial]]
| Speciality = [[Burn]]s, [[Corneo-plastic]], [[Maxillo-Facial]]
| Emergency = [[Minor Injuries Unit]]
| Emergency = [[Minor Injuries Unit]]
| Affiliation=
| Affiliation=
| Beds = 80
| Beds = 80
| Founded = 1863
| Founded = {{start date and age|1863}}
| Closed = <!-- optional -->
| Closed = <!-- optional -->
| Coordinates= {{Coord|51.135278 | 0.001389|display=inline,title|region:GB_scale:2000}}
| Coordinates= {{Coord|51.135278 | 0.001389|display=inline,title|region:GB_scale:2000}}
| Website = {{URL|qvh.nhs.uk/}}
| website = {{URL|https://www.qvh.nhs.uk/}}
| Wiki-Links = <!-- optional, autofilled [List hospitals in <State>] -->
| map_type =West Sussex
| map_type =West Sussex
| map_caption=Location in West Sussex
| map_caption=Location in West Sussex
|}}
|}}


The '''Queen Victoria Hospital''' ('''QVH'''), located in [[East Grinstead]], West Sussex, England is the specialist reconstructive surgery centre for the south east of England, and also provides services at clinics across the region. It has become world-famous for its pioneering burns and plastic surgery. The hospital was named after [[Victoria of the United Kingdom|Queen Victoria]]. The [[Princess Royal]] is the current patron of the hospital.
The '''Queen Victoria Hospital''' ('''QVH'''), located in [[East Grinstead]], West Sussex, England is the specialist reconstructive surgery centre for the south east of England, and also provides services at clinics across the region. It has become world-famous for its pioneering burns and plastic surgery. The hospital was named after [[Queen Victoria]]. It is managed by the Queen Victoria Hospital NHS Foundation Trust.

It also provides a wide range of routine services in its areas of expertise for local people and runs a [[Minor Injuries Unit]]. In July 2012, the hospital produced a short film about its services: Queen Victoria Hospital Short Film 2012.
Proposals that the trust should be taken over by [[University Hospitals Sussex NHS Foundation Trust]] in 2021 were objected to by the governors of the trust.<ref>{{cite news |title=FT in row over ‘bullying behaviour’ ahead of possible merger |url=https://www.hsj.co.uk/queen-victoria-hospital-nhs-foundation-trust/ft-in-row-over-bullying-behaviour-ahead-of-possible-merger/7030629.article |access-date=6 September 2021 |publisher=Health Service Journal |date=3 August 2021}}</ref> In September 2021 66% of the consultants said they had no confidence in the chief executive.<ref>{{cite news |title=Consultants pass no confidence motion in chief executive |url=https://www.hsj.co.uk/workforce/consultants-pass-no-confidence-motion-in-chief-executive/7030985.article |access-date=21 November 2021 |publisher=Health Service Journal |date=30 September 2021}}</ref> In September 2022 the merger plans were abandoned.<ref>{{cite news |title=Controversial trust merger abandoned |url=https://www.hsj.co.uk/queen-victoria-hospital-nhs-foundation-trust/controversial-trust-merger-abandoned/7033103.article |access-date=27 October 2022 |publisher=Health Service Journal |date=2 September 2022}}</ref>


==History==
==History==
[[File:Archibald Mcindoe - Consultant in Plastic Surgery to the Royal Air Force, operating at the Queen Victoria Plastic and Jaw Injury centre, East Grinstead Art.IWMARTLD6001.jpg|thumb|[[Archibald McIndoe]] operating at East Grinstead: a painting by [[Anna Zinkeisen]], 1944]]
[[File:Archibald Mcindoe - Consultant in Plastic Surgery to the Royal Air Force, operating at the Queen Victoria Plastic and Jaw Injury centre, East Grinstead Art.IWMARTLD6001.jpg|thumb|[[Archibald McIndoe]] operating at East Grinstead: a painting by [[Anna Zinkeisen]], 1944]]
Founded as East Grinstead [[Cottage Hospital]] in 1863, the hospital adopted the name, "Queen Victoria Hospital", in the 1930s and moved to its present site in 1936.<ref>{{cite web|url=https://www.qvh.nhs.uk/about-us/our-heritage/|title=Our heritage|publisher=Queen Victoria Hospital NHS Foundation Trust|access-date=8 September 2018}}</ref>
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Founded as East Grinstead Cottage Hospital in 1863, the hospital was built on its present site in the 1930s, and was renamed the Queen Victoria Hospital in 1942. During World War II, it developed as a specialist burns unit under the leadership of Sir [[Archibald McIndoe]], and became world-famous for pioneering treatment of RAF and allied aircrew who were badly burned or crushed and required reconstructive plastic surgery. It was where the [[Guinea Pig Club]] was formed in 1941, as a social club and support network for the aircrew and their family members. The club continued to provide assistance for Guinea Pigs for many years after the war, and met regularly in [[East Grinstead]] until 2007. The Queen Victoria Hospital remains at the forefront of specialist care today, and is renowned for its burns treatment facilities and expertise throughout England.<ref>{{cite book| title=A Cottage Hospital Grows Up | isbn=0-9520933-9-1 |author=E. J. Dennison | date=30 June 1996}}</ref>

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During the [[World War II|Second World War]], it developed as a specialist burns unit under the leadership of Sir [[Archibald McIndoe]], and became world-famous for pioneering treatment of RAF and allied aircrew who were badly burned or crushed and required reconstructive plastic surgery.<ref name="teleg">{{cite news |first=Harry |last=de Quetteville |title=The pioneering surgeon who healed men scarred by war, a new monument created in his honour – and the remarkable twist of fate that links them|url=https://www.telegraph.co.uk/history/world-war-two/10865297/The-pioneering-surgeon-who-healed-men-scarred-by-war-a-new-monument-created-in-his-honour-and-the-remarkable-twist-of-fate-that-links-them.html|archive-url=https://web.archive.org/web/20140531021348/http://www.telegraph.co.uk/history/world-war-two/10865297/The-pioneering-surgeon-who-healed-men-scarred-by-war-a-new-monument-created-in-his-honour-and-the-remarkable-twist-of-fate-that-links-them.html|url-status=dead|archive-date=31 May 2014|access-date=31 May 2014|newspaper=Daily Telegraph|date=30 May 2014}}</ref> It was where the [[Guinea Pig Club]] was formed in 1941, as a social club and support network for the aircrew and their family members. The club continued to provide assistance for Guinea Pigs for many years after the war, and met regularly in [[East Grinstead]] until 2007. The Queen Victoria Hospital remains at the forefront of specialist care today, and is renowned for its burns treatment facilities and expertise throughout England.<ref>{{cite book| title=A Cottage Hospital Grows Up | isbn=0-9520933-9-1 |author=E. J. Dennison | date=30 June 1996}}</ref>


In recent years a major programme of site developments has been underway to replace the ageing estate. In 2012, a new outpatients department opened, along with refurbished burns and paediatric units. Work to replace all nine of the hospital's old operating theatres with ten new theatres was completed in 2014.
In recent years a major programme of site developments has been underway to replace the ageing estate. In 2012, a new outpatients department opened, along with refurbished burns and paediatric units. Six new operating theatres were opened by the [[Anne, Princess Royal|Princess Royal]] in October 2013.<ref>{{cite web|url=https://www.bbc.co.uk/news/uk-england-sussex-24562219|title=Princess Royal opens Queen Victoria Hospital theatres|date=17 October 2013|publisher=BBC|access-date=8 September 2018}}</ref>


==Services==
==Services==
QVH is the regional centre of excellence for [[burn]]s and for [[reconstructive surgery]] – the use of specialist techniques such as [[tissue transplant]] and [[microvascular surgery]] in the restoration of people who have suffered disfigurement or destructive damage from disease, trauma, major surgery, or congenitally. Specialist areas include:
The hospital is the regional centre of excellence for [[burn]]s and for [[reconstructive surgery]] – the use of specialist techniques such as [[tissue transplant]] and [[microvascular surgery]] in the restoration of people who have suffered disfigurement or destructive damage from disease, trauma, major surgery, or congenitally. Specialist units that carry out these services include:

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* '''Burns Centre:''' The QVH Burns Centre provides specialist burns care treatment for people living in the South East of England. The hospital was involved in controversy in August 2007 when it turned away an 8-month-old burn victim arriving by [[air ambulance]].<ref>{{cite news | url=http://news.bbc.co.uk/1/hi/england/6937426.stm | title=Row after burn unit refuses baby | date=8 August 2007 | accessdate=8 August 2007 | publisher=[[BBC News]] }}</ref> The row was finally resolved with both sides agreeing to disagree over the issue.<ref>{{cite news | url=http://news.bbc.co.uk/1/hi/england/6970085.stm | title=Health trusts settle baby dispute | date=30 August 2007 | accessdate=30 August 2007 | publisher=[[BBC News]] }}</ref> In conjunction with the [[Kent Police]], a young woman who was seriously burned by a firework and treated at Queen Victoria Hospital has made a video telling her story to help other young people understand the dangers that fireworks present.<ref>{{cite web | url=https://www.youtube.com/watch?v=HmOVbFDN_c0 | title=Fireworks safety – Helene's story | publisher=YouTube | accessdate=10 February 2009 | date=29 October 2008}}</ref>

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* '''Corneo Plastic Unit:''' The [[Eye surgery|Corneo Plastic]] Unit was established by Sir Benjamin Rycroft in the 1940s. The unit specialises in [[corneal transplantation]] surgery and [[oculoplastics]]. The [[eye bank]], previously named the National Eye Bank at the Queen Victoria Hospital, was established formally in 1952. Sir Benjamin Rycroft was instrumental in the passage of the Tissue Procurement Act, a key piece of legislation with respect to all transplant surgery in the UK.<ref>{{cite web|url=https://www.eastgrinsteadmuseum.org.uk/benjamin_rycroft/|title=The Forgotten Story of Benjamin Rycroft|date=12 October 2017|publisher=East Grinstead Museum|accessdate=8 September 2018}}</ref> The [[Eye surgery|Corneo Plastic]] and [[Ophthalmology]] unit continues to perform [[corneal transplantation]], [[lamellar]] grafts, and [[stem cell transplantation]] for [[cornea|occular surface]] rehabilitation.<ref>{{cite news |url=http://news.bbc.co.uk/1/hi/england/sussex/6454819.stm |title=Stem cells used for eye disorder |date=15 March 2007 |accessdate=3 February 2009 |publisher=[[BBC News]]}}</ref><ref>{{cite news |url=http://www.timesonline.co.uk/tol/news/uk/article386283.ece |title=Pioneering stem-cell surgery restores sight |work=The Times |date=29 April 2005 |accessdate=3 February 2009 | location=London |first=Sam |last=Lister}}</ref><ref>{{cite journal |author=Sheraz M. Daya |date=March 2005 |title=Outcomes and DNA analysis of ex vivo expanded stem cell allograft for ocular surface reconstruction |journal=Ophthalmology |volume=112 |issue=3 |pages=470–477 |pmid=15745776 |doi=10.1016/j.ophtha.2004.09.023 |display-authors=etal}}</ref> [[Raman Malhotra]], consultant ophthalmologist at the hospital, discovered a method of treating [[Blepharospasm]] using filters.<ref>{{cite news | url=http://www.timesonline.co.uk/tol/news/uk/health/article3959456.ece |title=Filters prevent blindness of eyes that won't open |date=19 May 2008 |accessdate=29 January 2009 |work=[[The Times]] |author=Nigel Hawkes |location=London}}</ref>

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* '''Plastic Surgery Unit:''' The hospital is a major centre for Plastic Surgery. [[Hand surgery]] is also performed at the hospital. Videos of complex hand operations have been shared on YouTube by Mr Harry Belcher, a consultant hand surgeon at the hospital.<ref>{{cite web | url=https://www.youtube.com/user/harrythehand| title='Harry the Hand' surgery videos | accessdate=30 January 2009 | format=video | publisher=YouTube | author=Mr Harry Belcher}}</ref> A man had his arm successfully reattached in a 14-hour operation by surgeons at Queen Victoria Hospital, after he accidentally cut it off with a 'chainsaw'.<ref>{{cite news | url=http://news.bbc.co.uk/1/hi/england/sussex/7644404.stm | title=Man lost arm in chainsaw accident | date=30 September 2008 | accessdate=29 January 2009 | publisher=[[BBC News]] }}</ref> After the operation he regained use of his fingers.<ref>{{cite news | url=http://news.bbc.co.uk/1/hi/england/sussex/7803967.stm | title=Chopped arm man can use fingers | date=29 December 2008 | accessdate=30 January 2009 | publisher=[[BBC News]] }}</ref><ref>{{cite news | url=http://news.bbc.co.uk/1/hi/health/7817638.stm | title=I want to tie my own shoelaces | date=9 February 2009 | accessdate=10 February 2009 | publisher=[[BBC News]] }}</ref>

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* '''Maxillofacial Surgery:''' The [[Maxillofacial]] unit has an international reputation as a training and teaching unit, with staff specialising in [[oral surgery]], [[orthodontics]], [[facial trauma]], [[head and neck cancer]], [[orthognathic surgery]], [[salivary gland]] disease, face and jaw [[Reconstructive plastic surgery|reconstruction]], and developmental facial deformity. The unit performed major reconstructive surgery on a Crawley woman who was savaged by her own dog.<ref>{{cite web|url=http://www.crawleyobserver.co.uk/news/Crawley-dog-attack-survivor-meets.4491822.jp | title=Crawley dog attack survivor meets Dog Borstal expert | date=15 September 2008 | accessdate=2 February 2009 | work=[[Crawley Observer]] }}</ref>


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* '''Burns Centre:''' The QVH Burns Centre provides specialist burns care treatment for people living in the South East of England. The hospital was involved in controversy in August 2007 when it turned away an 8-month-old burn victim arriving by [[air ambulance]].<ref>{{cite news | url=http://news.bbc.co.uk/1/hi/england/6937426.stm | title=Row after burn unit refuses baby | date=8 August 2007 | access-date=8 August 2007 | publisher=[[BBC News]] }}</ref> The row was finally resolved with both sides agreeing to disagree over the issue.<ref>{{cite news | url=http://news.bbc.co.uk/1/hi/england/6970085.stm | title=Health trusts settle baby dispute | date=30 August 2007 | access-date=30 August 2007 | publisher=[[BBC News]] }}</ref> In conjunction with the [[Kent Police]], a young woman who was seriously burned by a firework and treated at Queen Victoria Hospital has made a video telling her story to help other young people understand the dangers that fireworks present.<ref>{{cite web | url=https://www.youtube.com/watch?v=HmOVbFDN_c0 |archive-url=https://ghostarchive.org/varchive/youtube/20211219/HmOVbFDN_c0 |archive-date=2021-12-19 |url-status=live| title=Fireworks safety – Helene's story | publisher=YouTube | access-date=10 February 2009 | date=29 October 2008}}{{cbignore}}</ref> The paediatrics burns inpatient service was closed in 2019.<ref>{{cite news |title=Trust to close specialist children’s service |url=https://www.hsj.co.uk/quality-and-performance/trust-to-close-specialist-childrens-service/7025458.article |access-date=23 August 2019 |publisher=Health Service Journal |date=2 July 2019}}</ref>
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* '''Corneo Plastic Unit:''' The [[Eye surgery|Corneo Plastic]] Unit was established by Sir Benjamin Rycroft in the 1940s. The unit specialises in [[corneal transplantation]] surgery and [[oculoplastics]]. The [[eye bank]], previously named the National Eye Bank at the Queen Victoria Hospital, was established formally in 1952. Sir Benjamin Rycroft was instrumental in the passage of the Tissue Procurement Act, a key piece of legislation with respect to all transplant surgery in the UK.<ref>{{cite web|url=https://www.eastgrinsteadmuseum.org.uk/benjamin_rycroft/|title=The Forgotten Story of Benjamin Rycroft|date=12 October 2017|publisher=East Grinstead Museum|access-date=8 September 2018}}</ref> The [[Eye surgery|Corneo Plastic]] and [[Ophthalmology]] unit continues to perform [[corneal transplantation]], [[lamellar]] grafts, and [[stem cell transplantation]] for [[cornea|occular surface]] rehabilitation.<ref>{{cite news |url=http://news.bbc.co.uk/1/hi/england/sussex/6454819.stm |title=Stem cells used for eye disorder |date=15 March 2007 |access-date=3 February 2009 |publisher=[[BBC News]]}}</ref><ref>{{cite news |url=http://www.timesonline.co.uk/tol/news/uk/article386283.ece |title=Pioneering stem-cell surgery restores sight |work=The Times |date=29 April 2005 |access-date=3 February 2009 | location=London |first=Sam |last=Lister}}</ref><ref>{{cite journal |author=Sheraz M. Daya |date=March 2005 |title=Outcomes and DNA analysis of ex vivo expanded stem cell allograft for ocular surface reconstruction |journal=Ophthalmology |volume=112 |issue=3 |pages=470–477 |pmid=15745776 |doi=10.1016/j.ophtha.2004.09.023 |display-authors=etal}}</ref> [[Raman Malhotra]], consultant ophthalmologist at the hospital, discovered a method of treating [[Blepharospasm]] using filters.<ref>{{cite news | url=http://www.timesonline.co.uk/tol/news/uk/health/article3959456.ece |title=Filters prevent blindness of eyes that won't open |date=19 May 2008 |access-date=29 January 2009 |work=[[The Times]] |author=Nigel Hawkes |location=London}}</ref>
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* '''Plastic Surgery Unit:''' The hospital is a major centre for Plastic Surgery. [[Hand surgery]] is also performed at the hospital. Videos of complex hand operations have been shared on YouTube by Mr Harry Belcher, a consultant hand surgeon at the hospital.<ref>{{cite web | url=https://www.youtube.com/user/harrythehand| title='Harry the Hand' surgery videos | access-date=30 January 2009 | format=video | publisher=YouTube | author=Mr Harry Belcher}}</ref> A man had his arm successfully reattached in a 14-hour operation by surgeons at Queen Victoria Hospital, after he accidentally cut it off with a 'chainsaw'.<ref>{{cite news | url=http://news.bbc.co.uk/1/hi/england/sussex/7644404.stm | title=Man lost arm in chainsaw accident | date=30 September 2008 | access-date=29 January 2009 | publisher=[[BBC News]] }}</ref> After the operation he regained use of his fingers.<ref>{{cite news | url=http://news.bbc.co.uk/1/hi/england/sussex/7803967.stm | title=Chopped arm man can use fingers | date=29 December 2008 | access-date=30 January 2009 | publisher=[[BBC News]] }}</ref><ref>{{cite news | url=http://news.bbc.co.uk/1/hi/health/7817638.stm | title=I want to tie my own shoelaces | date=9 February 2009 | access-date=10 February 2009 | publisher=[[BBC News]] }}</ref>
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* '''Maxillofacial Surgery:''' The [[Maxillofacial]] unit has an international reputation as a training and teaching unit, with staff specialising in [[oral surgery]], [[orthodontics]], [[facial trauma]], [[head and neck cancer]], [[orthognathic surgery]], [[salivary gland]] disease, face and jaw [[Reconstructive plastic surgery|reconstruction]], and developmental facial deformity. The unit performed major reconstructive surgery on a Crawley woman who was savaged by her own dog.<ref>{{cite web|url=http://www.crawleyobserver.co.uk/news/Crawley-dog-attack-survivor-meets.4491822.jp | title=Crawley dog attack survivor meets Dog Borstal expert | date=15 September 2008 | access-date=2 February 2009 | work=Crawley Observer }}</ref>
* '''Therapies Department:''' The Therapies Department support the rehabilitation of patients undergoing specialist treatment at the hospital. It also provides a wide range of services for the local community, including [[physiotherapy]], [[back pain]] clinics, [[speech and language therapy]], weight management clinics and [[Parkinson's]] groups. The department is also part of the first and largest multidisciplinary expert [[facial palsy]] team, treating palsy and paralysis patients from across the country.<ref>{{cite web|url=http://www.csp.org.uk/frontline/article/facial-palsy-first | title=Facial palsy first| date=5 December 2007 | work=[[Chartered Society of Physiotherapy]] }}</ref>
* '''Therapies Department:''' The Therapies Department support the rehabilitation of patients undergoing specialist treatment at the hospital. It also provides a wide range of services for the local community, including [[physiotherapy]], [[back pain]] clinics, [[speech and language therapy]], weight management clinics and [[Parkinson's]] groups. The department is also part of the first and largest multidisciplinary expert [[facial palsy]] team, treating palsy and paralysis patients from across the country.<ref>{{cite web|url=http://www.csp.org.uk/frontline/article/facial-palsy-first | title=Facial palsy first| date=5 December 2007 | work=[[Chartered Society of Physiotherapy]] }}</ref>

In July 2012, the hospital produced a short film about its services: the Queen Victoria Hospital Short Film 2012.<ref>{{cite web|url=https://www.youtube.com/watch?v=FxDhjS6jxI0 |archive-url=https://web.archive.org/web/20140531001333/http://www.youtube.com/watch?v=FxDhjS6jxI0 |archive-date=2014-05-31 |url-status=dead|title=Queen Victoria Hospital Short Film 2012|publisher=Queen Victoria Hospital NHS Foundation Trust|access-date=8 September 2018}}</ref>


==Telemedicine==
==Telemedicine==
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==Performance==
==Performance==
In the national cancer patient survey for 2011/12, the hospital achieved the highest score for care quality out of all 160 hospital trusts providing cancer services. Ninety-four per cent of cancer patients surveyed rated the care they received at QVH as 'excellent' or 'very good'.<ref>{{cite web| url=http://www.quality-health.co.uk/images/stories/pdfs/2012CancerReports/rpcqueenvictoria2011-12nationalcancerpatientexperiencesurveyreport.pdf| title=National Cancer Patient Experience Programme 2011/12 Survey | date=August 2012}}</ref>
In the national cancer patient survey for 2011/12, the hospital achieved the highest score for care quality out of all 160 hospital trusts providing cancer services. Ninety-four per cent of cancer patients surveyed rated the care they received at QVH as 'excellent' or 'very good'.<ref>{{cite web| url=http://www.quality-health.co.uk/images/stories/pdfs/2012CancerReports/rpcqueenvictoria2011-12nationalcancerpatientexperiencesurveyreport.pdf| title=National Cancer Patient Experience Programme 2011/12 Survey| date=August 2012| access-date=20 March 2013| archive-url=https://web.archive.org/web/20120907101327/http://www.quality-health.co.uk/images/stories/pdfs/2012CancerReports/rpcqueenvictoria2011-12nationalcancerpatientexperiencesurveyreport.pdf| archive-date=7 September 2012| url-status=dead}}</ref>


In the national NHS inpatient survey for 2011, the hospital achieved the highest scores in the country for 27 of the 61 questions asked, including 'Overall, how would you rate the care you received?'.<ref>{{cite web| url=http://www.cqc.org.uk/survey/inpatient/RPC| title=Survey of adult inpatients| work=[[Care Quality Commission]]}}</ref>
In the national NHS inpatient survey for 2011, the hospital achieved the highest scores in the country for 27 of the 61 questions asked, including 'Overall, how would you rate the care you received?'.<ref>{{cite web| url=http://www.cqc.org.uk/survey/inpatient/RPC| title=Survey of adult inpatients| work=[[Care Quality Commission]]| access-date=20 March 2013| archive-url=https://web.archive.org/web/20130709034219/http://www.cqc.org.uk/survey/inpatient/RPC| archive-date=9 July 2013| url-status=dead}}</ref>


In the 2011 national NHS staff survey, 94% of doctors and nurses said they would recommend their hospital to friends and family, more than at any other hospital in the country.<ref>{{cite web| url=https://www.telegraph.co.uk/health/healthnews/9901354/Doctors-dont-trust-their-own-hospitals.html| title=Doctors don't trust their own hospitals | work=[[The Daily Telegraph]]|date=20 March 2013}}</ref>
In the 2011 national NHS staff survey, 94% of doctors and nurses said they would recommend their hospital to friends and family, more than at any other hospital in the country.<ref>{{cite web| url=https://www.telegraph.co.uk/health/healthnews/9901354/Doctors-dont-trust-their-own-hospitals.html| archive-url=https://web.archive.org/web/20130301051418/http://www.telegraph.co.uk/health/healthnews/9901354/Doctors-dont-trust-their-own-hospitals.html| url-status=dead| archive-date=1 March 2013| title=Doctors don't trust their own hospitals | work=[[The Daily Telegraph]]|date=20 March 2013}}</ref>


In 2011, it was found to be the most recommended NHS hospital in the country by the independent [[Dr Foster Hospital Guide]].<ref>{{cite web| url=http://drfosterintelligence.co.uk/wp-content/uploads/2011/11/Hospital_Guide_2011.pdf| title=Inside your hospital | work=[[Dr Foster Hospital Guide 2001-2011]]|date=November 2011}}</ref>
In 2011, it was found to be the most recommended NHS hospital in the country by the independent [[Dr Foster Hospital Guide]].<ref>{{cite web| url=http://drfosterintelligence.co.uk/wp-content/uploads/2011/11/Hospital_Guide_2011.pdf| title=Inside your hospital| work=Dr Foster Hospital Guide 2001-2011| date=November 2011| access-date=20 March 2013| archive-url=https://web.archive.org/web/20120104111518/http://drfosterintelligence.co.uk/wp-content/uploads/2011/11/Hospital_Guide_2011.pdf| archive-date=4 January 2012| url-status=dead}}</ref>


It was named by the [[Health Service Journal]] as one of the top hundred NHS trusts to work for in 2015. At that time it had 817 full-time equivalent staff and a sickness absence rate of 3.58%. 91% of staff recommend it as a place for treatment and 74% recommended it as a place to work.<ref>{{cite news|title=HSJ reveals the best places to work in 2015|url=http://www.hsj.co.uk/leadership/best-places-to-work/hsj-reveals-the-best-places-to-work-in-2015/5087434.article|accessdate=23 September 2015|work=Health Service Journal|date=7 July 2015}}</ref>
It was named by the [[Health Service Journal]] as one of the top hundred NHS trusts to work for in 2015. At that time it had 817 full-time equivalent staff and a sickness absence rate of 3.58%. 91% of staff recommend it as a place for treatment and 74% recommended it as a place to work.<ref>{{cite news|title=HSJ reveals the best places to work in 2015|url=http://www.hsj.co.uk/leadership/best-places-to-work/hsj-reveals-the-best-places-to-work-in-2015/5087434.article|access-date=23 September 2015|work=Health Service Journal|date=7 July 2015}}</ref>


In 2018/9 it faced a £5.9 million deficit, around 10% of its turnover, and needed to borrow money to pay its bills.<ref>{{cite news |title=Trust faces deficit of nearly a tenth of turnover |url=https://www.hsj.co.uk/finance-and-efficiency/trust-faces-deficit-of-nearly-a-tenth-of-turnover/7024594.article? |access-date=21 April 2019 |publisher=Health Service Journal |date=13 March 2019}}</ref> It forecasts deficits of around £7 million, roughly 10% of its turnover, each year from 2019 to 2023.<ref>{{cite news |title=Trust predicts 10pc deficit for at least next four years |url=https://www.hsj.co.uk/finance-and-efficiency/trust-predicts-10pc-deficit-for-at-least-next-four-years/7026371.article |access-date=8 January 2020 |publisher=Health Service Journal |date=18 November 2019}}</ref>
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==Transport links==
Local bus services are provided by Metrobus. The following routes pass QVH:
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Route 281: an hourly service which links QVH to the town centre and station, Worsted Farm, Imberhorne, Felbridge, Crawley Down, Copthorne, Three Bridges, Crawley, Lingfield and Dormansland
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Route 400: an hourly service which links QVH to the town centre, Felbridge, Copthorne, Three Bridges, Crawley, Horley, East Surrey Hospital, Redhill, Godstone and Caterham


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==Transport links==
In addition, there are connections from East Grinstead town centre and railway station to Crawley, Three Bridges, Forest Row and Tunbridge Wells (route 291) and other surrounding towns and villages. Route 270 now links East Grinstead town centre and railway station to the Royal Sussex County Hospital in Brighton via Haywards Heath, Princess Royal Hospital and Burgess Hill.
Local bus services are provided by Metrobus. The following routes pass the hospital:<ref>{{cite web|url=https://www.qvh.nhs.uk/visiting-us/public-transport/|title=Public transport|publisher=Queen Victoria Hospital NHS Foundation Trust|access-date=8 September 2018}}</ref>

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*Route 281: an hourly service which links QVH to the town centre and station, Worsted Farm, Imberhorne, Felbridge, Crawley Down, Copthorne, Three Bridges, Crawley, Lingfield and Dormansland
[[East Grinstead railway station]] and [[Gatwick Airport]] are a short taxi-ride away from the hospital.
⚫
*Route 400: an hourly service which links QVH to the town centre, Felbridge, Copthorne, Three Bridges, Crawley, Horley, East Surrey Hospital, Redhill, Godstone and Caterham


==See also==
==See also==
Line 78: Line 73:


==References==
==References==
{{Reflist|33em}}
{{Reflist}}

==Further reading==
*{{cite journal |last=Bennett |first=J. P. |title=A history of the Queen Victoria Hospital, East Grinstead |journal=British Journal of Plastic Surgery |year=1988 |volume=41 |issue=4 |pages=422–40 }}

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== External links ==
⚫
* [https://www.qvh.nhs.uk/ Trust website]


{{NHS hospitals in South East England}}
⚫
==External links==
{{authority control}}
*[http://www.qvh.nhs.uk/ Queen Victoria Hospital Website]
*[http://www.nhs.uk/ServiceDirectories/Pages/Hospital.aspx?id=RPC04 Queen Victoria Hospital on NHS Choices]
*[http://www.1stopsnoring.co.uk/ East Grinstead Sleep Centre]
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*[http://www.metrobus.co.uk/ Metrobus website]


[[Category:NHS Foundation Trusts]]
[[Category:Hospitals in West Sussex]]
[[Category:Hospitals in West Sussex]]
[[Category:East Grinstead]]
[[Category:East Grinstead]]
[[Category:NHS hospitals in England]]
[[Category:NHS hospitals in England]]
[[Category:Archibald McIndoe]]
[[Category:1863 establishments in England]]

Latest revision as of 03:58, 15 June 2024

For other uses, see Victoria Hospital (disambiguation).

Queen Victoria Hospital
Queen Victoria Hospital NHS Foundation Trust
Queen Victoria Hospital
Queen Victoria Hospital is located in West Sussex
Queen Victoria Hospital
Location in West Sussex
Geography
StandortEast Grinstead, West Sussex, England
Coordinates51°08′07″N 0°00′05″E / 51.135278°N 0.001389°E / 51.135278; 0.001389
Organisation
Care systemNational Health Service
Services
Emergency departmentMinor Injuries Unit
Beds80
History
Opened1863; 161 years ago (1863)
Links
Websitewww.qvh.nhs.uk

The Queen Victoria Hospital (QVH), located in East Grinstead, West Sussex, England is the specialist reconstructive surgery centre for the south east of England, and also provides services at clinics across the region. It has become world-famous for its pioneering burns and plastic surgery. The hospital was named after Queen Victoria. It is managed by the Queen Victoria Hospital NHS Foundation Trust.

Proposals that the trust should be taken over by University Hospitals Sussex NHS Foundation Trust in 2021 were objected to by the governors of the trust.[1] In September 2021 66% of the consultants said they had no confidence in the chief executive.[2] In September 2022 the merger plans were abandoned.[3]

History

[edit]
Archibald McIndoe operating at East Grinstead: a painting by Anna Zinkeisen, 1944

Founded as East Grinstead Cottage Hospital in 1863, the hospital adopted the name, "Queen Victoria Hospital", in the 1930s and moved to its present site in 1936.[4]

During the Second World War, it developed as a specialist burns unit under the leadership of Sir Archibald McIndoe, and became world-famous for pioneering treatment of RAF and allied aircrew who were badly burned or crushed and required reconstructive plastic surgery.[5] It was where the Guinea Pig Club was formed in 1941, as a social club and support network for the aircrew and their family members. The club continued to provide assistance for Guinea Pigs for many years after the war, and met regularly in East Grinstead until 2007. The Queen Victoria Hospital remains at the forefront of specialist care today, and is renowned for its burns treatment facilities and expertise throughout England.[6]

In recent years a major programme of site developments has been underway to replace the ageing estate. In 2012, a new outpatients department opened, along with refurbished burns and paediatric units. Six new operating theatres were opened by the Princess Royal in October 2013.[7]

Services

[edit]

The hospital is the regional centre of excellence for burns and for reconstructive surgery – the use of specialist techniques such as tissue transplant and microvascular surgery in the restoration of people who have suffered disfigurement or destructive damage from disease, trauma, major surgery, or congenitally. Specialist units that carry out these services include:

  • Burns Centre: The QVH Burns Centre provides specialist burns care treatment for people living in the South East of England. The hospital was involved in controversy in August 2007 when it turned away an 8-month-old burn victim arriving by air ambulance.[8] The row was finally resolved with both sides agreeing to disagree over the issue.[9] In conjunction with the Kent Police, a young woman who was seriously burned by a firework and treated at Queen Victoria Hospital has made a video telling her story to help other young people understand the dangers that fireworks present.[10] The paediatrics burns inpatient service was closed in 2019.[11]
  • Corneo Plastic Unit: The Corneo Plastic Unit was established by Sir Benjamin Rycroft in the 1940s. The unit specialises in corneal transplantation surgery and oculoplastics. The eye bank, previously named the National Eye Bank at the Queen Victoria Hospital, was established formally in 1952. Sir Benjamin Rycroft was instrumental in the passage of the Tissue Procurement Act, a key piece of legislation with respect to all transplant surgery in the UK.[12] The Corneo Plastic and Ophthalmology unit continues to perform corneal transplantation, lamellar grafts, and stem cell transplantation for occular surface rehabilitation.[13][14][15] Raman Malhotra, consultant ophthalmologist at the hospital, discovered a method of treating Blepharospasm using filters.[16]
  • Plastic Surgery Unit: The hospital is a major centre for Plastic Surgery. Hand surgery is also performed at the hospital. Videos of complex hand operations have been shared on YouTube by Mr Harry Belcher, a consultant hand surgeon at the hospital.[17] A man had his arm successfully reattached in a 14-hour operation by surgeons at Queen Victoria Hospital, after he accidentally cut it off with a 'chainsaw'.[18] After the operation he regained use of his fingers.[19][20]
  • Maxillofacial Surgery: The Maxillofacial unit has an international reputation as a training and teaching unit, with staff specialising in oral surgery, orthodontics, facial trauma, head and neck cancer, orthognathic surgery, salivary gland disease, face and jaw reconstruction, and developmental facial deformity. The unit performed major reconstructive surgery on a Crawley woman who was savaged by her own dog.[21]
  • Therapies Department: The Therapies Department support the rehabilitation of patients undergoing specialist treatment at the hospital. It also provides a wide range of services for the local community, including physiotherapy, back pain clinics, speech and language therapy, weight management clinics and Parkinson's groups. The department is also part of the first and largest multidisciplinary expert facial palsy team, treating palsy and paralysis patients from across the country.[22]

In July 2012, the hospital produced a short film about its services: the Queen Victoria Hospital Short Film 2012.[23]

Telemedicine

[edit]

As the regional specialist centre for reconstructive surgery following trauma, Queen Victoria Hospital (QVH) has a well-established telemedicine referral system. In 2008 the service won the regional Innovation and Communications Technology Award and the QVH telemedicine system was also chosen to form part of the Institute of Engineering & Technology's 2008 Faraday Lecture on the overall theme of engineering in health and has been included in a documentary.[24]

Performance

[edit]

In the national cancer patient survey for 2011/12, the hospital achieved the highest score for care quality out of all 160 hospital trusts providing cancer services. Ninety-four per cent of cancer patients surveyed rated the care they received at QVH as 'excellent' or 'very good'.[25]

In the national NHS inpatient survey for 2011, the hospital achieved the highest scores in the country for 27 of the 61 questions asked, including 'Overall, how would you rate the care you received?'.[26]

In the 2011 national NHS staff survey, 94% of doctors and nurses said they would recommend their hospital to friends and family, more than at any other hospital in the country.[27]

In 2011, it was found to be the most recommended NHS hospital in the country by the independent Dr Foster Hospital Guide.[28]

It was named by the Health Service Journal as one of the top hundred NHS trusts to work for in 2015. At that time it had 817 full-time equivalent staff and a sickness absence rate of 3.58%. 91% of staff recommend it as a place for treatment and 74% recommended it as a place to work.[29]

In 2018/9 it faced a £5.9 million deficit, around 10% of its turnover, and needed to borrow money to pay its bills.[30] It forecasts deficits of around £7 million, roughly 10% of its turnover, each year from 2019 to 2023.[31]

[edit]

Local bus services are provided by Metrobus. The following routes pass the hospital:[32]

  • Route 281: an hourly service which links QVH to the town centre and station, Worsted Farm, Imberhorne, Felbridge, Crawley Down, Copthorne, Three Bridges, Crawley, Lingfield and Dormansland
  • Route 400: an hourly service which links QVH to the town centre, Felbridge, Copthorne, Three Bridges, Crawley, Horley, East Surrey Hospital, Redhill, Godstone and Caterham

See also

[edit]

References

[edit]
  1. ^ "FT in row over 'bullying behaviour' ahead of possible merger". Health Service Journal. 3 August 2021. Retrieved 6 September 2021.
  2. ^ "Consultants pass no confidence motion in chief executive". Health Service Journal. 30 September 2021. Retrieved 21 November 2021.
  3. ^ "Controversial trust merger abandoned". Health Service Journal. 2 September 2022. Retrieved 27 October 2022.
  4. ^ "Our heritage". Queen Victoria Hospital NHS Foundation Trust. Retrieved 8 September 2018.
  5. ^ de Quetteville, Harry (30 May 2014). "The pioneering surgeon who healed men scarred by war, a new monument created in his honour – and the remarkable twist of fate that links them". Daily Telegraph. Archived from the original on 31 May 2014. Retrieved 31 May 2014.
  6. ^ E. J. Dennison (30 June 1996). A Cottage Hospital Grows Up. ISBN 0-9520933-9-1.
  7. ^ "Princess Royal opens Queen Victoria Hospital theatres". BBC. 17 October 2013. Retrieved 8 September 2018.
  8. ^ "Row after burn unit refuses baby". BBC News. 8 August 2007. Retrieved 8 August 2007.
  9. ^ "Health trusts settle baby dispute". BBC News. 30 August 2007. Retrieved 30 August 2007.
  10. ^ "Fireworks safety – Helene's story". YouTube. 29 October 2008. Archived from the original on 19 December 2021. Retrieved 10 February 2009.
  11. ^ "Trust to close specialist children's service". Health Service Journal. 2 July 2019. Retrieved 23 August 2019.
  12. ^ "The Forgotten Story of Benjamin Rycroft". East Grinstead Museum. 12 October 2017. Retrieved 8 September 2018.
  13. ^ "Stem cells used for eye disorder". BBC News. 15 March 2007. Retrieved 3 February 2009.
  14. ^ Lister, Sam (29 April 2005). "Pioneering stem-cell surgery restores sight". The Times. London. Retrieved 3 February 2009.
  15. ^ Sheraz M. Daya; et al. (March 2005). "Outcomes and DNA analysis of ex vivo expanded stem cell allograft for ocular surface reconstruction". Ophthalmology. 112 (3): 470–477. doi:10.1016/j.ophtha.2004.09.023. PMID 15745776.
  16. ^ Nigel Hawkes (19 May 2008). "Filters prevent blindness of eyes that won't open". The Times. London. Retrieved 29 January 2009.
  17. ^ Mr Harry Belcher. "'Harry the Hand' surgery videos" (video). YouTube. Retrieved 30 January 2009.
  18. ^ "Man lost arm in chainsaw accident". BBC News. 30 September 2008. Retrieved 29 January 2009.
  19. ^ "Chopped arm man can use fingers". BBC News. 29 December 2008. Retrieved 30 January 2009.
  20. ^ "I want to tie my own shoelaces". BBC News. 9 February 2009. Retrieved 10 February 2009.
  21. ^ "Crawley dog attack survivor meets Dog Borstal expert". Crawley Observer. 15 September 2008. Retrieved 2 February 2009.
  22. ^ "Facial palsy first". Chartered Society of Physiotherapy. 5 December 2007.
  23. ^ "Queen Victoria Hospital Short Film 2012". Queen Victoria Hospital NHS Foundation Trust. Archived from the original on 31 May 2014. Retrieved 8 September 2018.
  24. ^ "Remote Operations". 1 October 2007.
  25. ^ "National Cancer Patient Experience Programme 2011/12 Survey" (PDF). August 2012. Archived from the original (PDF) on 7 September 2012. Retrieved 20 March 2013.
  26. ^ "Survey of adult inpatients". Care Quality Commission. Archived from the original on 9 July 2013. Retrieved 20 March 2013.
  27. ^ "Doctors don't trust their own hospitals". The Daily Telegraph. 20 March 2013. Archived from the original on 1 March 2013.
  28. ^ "Inside your hospital" (PDF). Dr Foster Hospital Guide 2001-2011. November 2011. Archived from the original (PDF) on 4 January 2012. Retrieved 20 March 2013.
  29. ^ "HSJ reveals the best places to work in 2015". Health Service Journal. 7 July 2015. Retrieved 23 September 2015.
  30. ^ "Trust faces deficit of nearly a tenth of turnover". Health Service Journal. 13 March 2019. Retrieved 21 April 2019.
  31. ^ "Trust predicts 10pc deficit for at least next four years". Health Service Journal. 18 November 2019. Retrieved 8 January 2020.
  32. ^ "Public transport". Queen Victoria Hospital NHS Foundation Trust. Retrieved 8 September 2018.

Further reading

[edit]
  • Bennett, J. P. (1988). "A history of the Queen Victoria Hospital, East Grinstead". British Journal of Plastic Surgery. 41 (4): 422–40.
[edit]
Retrieved from "https://en.wikipedia.org/w/index.php?title=Queen_Victoria_Hospital&oldid=1229147521"