TATA AIG
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Company type | Joint venture |
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Industrie | Financial services |
Gegründet | 2001 |
Hauptsitz | Mumbai, India |
Key people | Neelesh Garg (CEO)[1] |
Produkte | Health insurance Travel insurance Vehicle insurance |
Parent | Tata Sons (74%) American International Group (26%) |
Website | tataaig.com |
Tata AIG General Insurance Company Limited is an Indian general insurance company and a joint venture between the Tata Group and American International Group (AIG).[2] Tata Group holds a 74 percent stake in the insurance venture with AIG holding the balance of 26 percent.
Tata AIG General Insurance Company, which started its operations in India on 22 January 2001, provides insurance to individuals and corporates. It offers a range of general insurance products including insurance for automobile, home, personal accident, travel, energy, marine, property and casualty as well as specialized financial lines. The company's products are available through distribution channels like agents, brokers, banks (through bank assurance tie ups), and direct channels like telemarketing, digital marketing, worksite etc.
History
Tata AIG General Insurance Company Limited (Tata AIG General) is a business collaboration of the Tata Group and American International Group, Inc. (AIG)[3]. This joint venture has started its operations in India from 22 January 2001. The company provides corporate and personal insurance services and automotive insurance as well.
The organization offers general insurance. The commercial sector covers Energy, Marine, Property and specialized Financial covers. The consumer insurance service offers a variety of general Insurance products such as insurance for Automobiles, personal accident, casualty, home, health and travel.
The company has made the availability for its services from end to end channels of distribution like agents, banks (through bancassurance tie ups), brokers and direct channels like tele-marketing, e-commerce, website, etc.
In 2020,the company had launched Tata AIG Tara, which is an insurance service through WhatsApp and with the help of artificial intelligence this initiative will offer customers a variety of solutions to their policy related queries in a timely, efficient and precise way[4]. This will help customers to access their policies in a virtual form, avail policy documents, request and receive renewal details, make premium payment online, seek support on claims, locate network hospitals and garages, make changes in address or any other personal details and can be used as a forum to buy a health or motor policy of their choice[4]. The services of Tata AIG Tara can be availed by the policyholders sending a “Hi" to 7400412177 on Whatsapp and the digitally enabled round-the-clock service will be activated to guide on personalized customer service demands and providing customers to access Tata AIG’s services virtually from the comfort of their phone from their respective places.
The headquarters is in Mumbai. The company is active in more than 160 locations.[citation needed]
Product and Services
- Tata AIG Car Insurance
- Tata AIG Two Wheeler Insurance
- Tata AIG Health Insurance
- Tata AIG Travel insurance
- Tata AIG Home Insurance
- Tata AIG Property Insurance
- Tata AIG Marine Insurance
- Tata AIG Liability Insurance
In 2020,the company had launched new policy called 'AutoSafe',which offers usage-based insurance cover to private car owners which will help reduce the overall premium payout[3]. The app helps policyholders by saving on premium amount by providing an option to select the kilometers-driven, promoting safe driving and works as anti-theft device as it comes with a GPS-based tracking facility and uses telematics-based next-generation application system and as a device to track the usage of the car and decide on the premium amount[3]. The app helps in tracking the distance covered by the vehicle, running speed and other driving related features and also offers extra kilometers for efficient driving practices at the time of the renewal and is available on all policies offered on personal accidental cover to the tune of Rs 15 lakh for owner and driver[3]. The app will help Policyholders to benefit from flexible kilometer-based premium as it will promote savings and policyholders can choose between 2,500, 5,000, 7500, 10,000, 15,000 and 20,000 kms and if all the kilometers is exhausted within the policy time period it has a option of top-up km between 500 and 1,500 kms. The device is GPS-enabled which is linked to the mobile app which will help in recording all information, tracking the distance travelled and generates reports about vehicle condition or driving habits of the policyholder and is fitted or linked to the car as the insurance policy becomes valid and must be held during the valid period of the policy and comes with motion sensor and generates fuel based saving reports in addition to monitoring hard-braking, night time driving and acceleration apart from guarding against fuel slippage and dangerous driving habits[3].
References
- ^ http://economictimes.indiatimes.com/wealth/news/neelesh-garg-appointed-md-ceo-of-tata-aig-general-insurance/articleshow/49168317.cms
- ^ "Tata AIG Gen Insurance wins best claims service company of 2012". Business Standard. 12 June 2012. Retrieved 6 July 2012.
- ^ a b c d e "Tata AIG launches usage-based insurance cover for private car owners". Business Standard India. 4 June 2020. Retrieved 28 April 2021.
- ^ a b Ray, Anulekha (2 September 2020). "This insurance company lets you pay premiums, make claims over WhatsApp". mint. Retrieved 28 April 2021.