How are digital public services evolving across different countries? Who’s leading the way, who’s catching up, and what challenges remain? Europe’s governments are embracing digital. Of course, they are. It’s the natural evolution of service delivery across both the public and private sectors. But just how seamless, efficient, and accessible are these online public services? To find out, read the European Commission’s 2024 #eGovernment Benchmark report. Conducted by us along with Sogeti, IDC, and the Politecnico di Milano, the latest benchmarking exercise monitoring the progress of online public services reveals that vital IT building blocks, known as Key Enablers, have made the biggest improvement in the past 12 months compared to the other dimensions measured. The report also looks further back to compare the latest findings with those of four years ago. The good news is that EU Members States and other participating European countries are all making steady progress. In fact, 91% of central government services are now online. But what more needs to be done to achieve the EU’s Digital Decade target of all services to be 100% online by 2030? Find the answer to this, along with insights into best practices, successes, and the services gaps that need to be addressed, by downloading the full report: https://bit.ly/3tcJowj #DigitalGovernment #GovernmentServices #PublicSector
Capgemini Öffentlicher Sektor
Dienstleistungen und Beratung im Bereich Informationstechnologie
Harnessing the power of technology to transform the public sector
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Governments worldwide are embracing a digital future. We bring new insights on transforming the public sector through cloud, data, and other digital technologies: To deliver better public services, to enable collaboration, to improve outcomes, and to address the great challenges of our time. Find out more at www.capgemini.com.
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The role of Chief Data Officer in the public sector is constantly evolving. This free CDO Playbook from IDC will help you understand your approach, and what it takes to do your job well – so you have a firm foundation on ever-shifting sands. Download it here: https://bit.ly/3VlRVqW Philipp Fuerst, PhD | Pierre-Adrien Hanania #ChiefDataOfficer #PublicSector #CDO #CDOPlaybook
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Why invest in delivering citizen services on mobiles? Our experts make the case in this short film. For more insights, including best practices from governments around the world, download our latest paper: https://bit.ly/46cV7u7 Joanna Jaoudie (JJ) | Sandeep Kumar MBA MSc CISSP FBCS CITP Alessia Capula | Elisa Vlaanderen #Government #CitizenServices #MobileServices #PublicSector #Superapp
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This week Dr. Hinrich Thölken will be speaking in not one, but two panel discussions at Arendalsuka in Norway! 🎙️ This incredible event is a fantastic opportunity to engage in important conversations, and the best part? All events are free and unticketed. Don’t miss out on the chance to gain valuable insights and network with key industry leaders. 👉 Learn more about the event here: https://lnkd.in/ei4XmiXH #Arendalsuka #ThoughtLeadership #PublicSector
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While organizations across industries have acknowledged the urgency of #ClimateChange and set long-term targets for achieving #EnvironmentalSustainability, limited action is visible on the ground. We need to build a series of achievable short-term goals to realize the long-term objective of #sustainability. 🌱 Find out more in our report: https://lnkd.in/dikjjrtY #PublicSector #SocialSustainability
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The latest EC #eGovernment report offers a fascinating glimpse into the progress Europe is making towards a Single Digital Gateway – from the differing levels of digital maturity in central, regional, and local governments, to the (closing) gap between eGovernment leaders across Europe. Some dimensions are performing better than others – user centricity, for example. And some countries are really setting the pace, notably Malta, followed by Estonia. And while the latest eGovernment Benchmark survey reveals a number of service gaps that need to be addressed, it’s encouraging to see a clear progression over the past four years in how governments provide services to their citizens online. This growth is highlighted by a 5-point increase in the EU27 score for overall digital maturity between the 2020-2021 study and the 2022-2023 study. To find out which dimensions and countries are eGovernment leaders and which ones are lagging behind, download the report: https://bit.ly/3Zy4Acc #DigitalGovernment #GovernmentServices #CitizenServices #DigitalServices #PublicSector
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"Just because something works, doesn't mean it can't be improved." Whether it's providing crucial support to the healthcare sector, or redefining travel and tourism, deploying tech to transform human lives represents an opportunity that the public sector has begun exploring. But have we advanced to sustainable solutions beyond COVID-19 support? Download our TechnoVision 2023-24 Public Sector report to learn more about digital progress for public impact: https://bit.ly/4c2JMy8 Thomas QUARTIER #TechnoVision #PublicSector #SustainableFuture #Innovation
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With the Interoperable Europe Act, the EU aims to ensure Europe’s competitiveness on the global stage. #Interoperability will foster growth by enabling entrepreneurs and businesses to reach an integrated market and operate seamlessly across borders. Just one of the many benefits of an interoperable Europe. The Act came into force in April 2024, with a regulatory timeline of 2025. It’s an essential component of the EU’s Digital Decade, which aims to have 100% of key #publicservices available online by 2030. But there’s still a lot to do to bring the Act to fruition. In a new article, we look at the objectives of interoperability, take stock of the journey to date, and explore what #publicsector leaders need to do to accelerate their interoperability assessments and prepare for the Act. Are you ready to make it all happen? Watch this short clip from Dr. Jakob Efe and read his article here https://bit.ly/4cdctsa #eGovernmentServices #EuropeGovernment #DigitalCitizenServices
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What’s so special about super-apps? Find out from our experts in this short film. For more inspiration, including best practices from governments around the world, download our latest paper, Citizen Services for the Smartphone Age: https://bit.ly/46cV7u7 Sandeep Kumar MBA MSc CISSP FBCS CITP | Nia Roberts Alessia Capula | Joanna Jaoudie (JJ) #Governments #SuperApps #CitizenServices #PublicSector
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The role of Chief Data Officer in the public sector is constantly evolving. This free CDO Playbook from IDC will help you understand your approach, and what it takes to do your job well – so you have a firm foundation on ever-shifting sands. Download it here: https://bit.ly/3VlRVqW #ChiefDataOfficer #PublicSector #CDO #CDOPlaybook