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Troubleshooting
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Troubleshooting Universal SSL
Review how to troubleshoot issues when using Cloudflare Universal SSL certificate.

Troubleshooting Universal SSL

Resolve a timed out state

If a certificate issuance times out, Cloudflare tells you where in the chain of issuance the timeout occurred: Initializing, Validation, Issuance, Deployment, or Deletion.

To resolve timeout issues, try one or more of the following options:

  • Change the Proxy status of related DNS records to DNS only (gray-clouded) and wait at least a minute. Then, change the Proxy status back to Proxied (orange-clouded).
  • Disable Universal SSL and wait at least a minute. Then, re-enable Universal SSL.
  • Send a PATCH request to the validation endpoint using the same DCV method (API only).
  • Follow the APEX validation method.

Other issues

For additional troubleshooting help, refer to Troubleshooting SSL errors.