STATE GOVERNMENT

Customer experience solutions for state governments

Confident state government employee smiling at camera
OVERVIEW

One connected solution

Attract customers and create awareness through customized communication channels that provide critical service information where your audience wants to receive it. Utilize multi-channel outreach to inform the public and promote enhanced participation.

Start building program awareness

Reach customers at each stage of their journey through proactive communications that nurture interest and increase participation.

Learn about the 8 barriers of digital service adoption

Reach and engage with more residents using inclusive and accessible online tools, that simultaneously explore community sentiments about essential issues. Build stronger relationships and increase trust by providing transparency into the government decision-making process.

Develop a more engaged community

Leverage advanced reporting results that showcase engagement with strategic initiatives and demonstrate your agency’s true value.

Discover key tips for capturing program engagement

Early childhood teacher reading to children
“Having direct communication to families and providers is so important... It not only makes them more knowledgeable about what’s available, but it also allows them to remain up-to-date on the latest changes.”
Sue McKinney
Indiana OECOSL
Read success story
WHY GRANICUS

Transforming how government and people connect digitally

Technology by itself cannot initiate change. By partnering with Granicus, your organization will have a passionate team of consultants, an efficient and effective implementation process, and tried and true software. Together, we drive meaningful change for communities around the globe.

Start your digital transformation journey

Ready to take the jump into a transformative digital engagement journey that empowers constituents and public sector staff alike?

Book a demo
Confident state government employee
850
state departments
300M
citizen subscriber network
5B+
emails sent / year
11%
rise in SMS messages sent
OUTCOMES

Driving state missions

MAXIMIZE OUTREACH EFFORTS

Low-code digital solutions created specifically for governments and the constituents they serve help state departments reach and engage people where they are with the information they need the most.

Build equitable reach

IMPROVE TRUST

Make sure the community feels heard and get buy-in for your priorities with clear, informative communications that reach everyone, including the hard-to-reach, underserved, and previously unengaged.

Increase trust & transparency

IMPROVE WORKFORCE EFFICIENCIES

Empower staff with comprehensive digital transformation solutions created for efficiency. Take advantage of our expert marketers that act as an extension of your team. Organizations with limited resources can use our solutions and services for support.

Improve operational efficiency
RESOURCES

State customer experience resources

Happy state constituents outdoors
READY TO DELIVER EXCEPTIONAL OUTCOMES?

Partner with Granicus today

Book a demo